Trade Management Middle Office Oversight Officer

1 week ago

London, United Kingdom State Street Full time

The team is responsible for:

- Overseeing all aspects of the trade confirmation, settlement, reconciliation investigation, IBOR integrity and ALERT maintenance processes for our EMEA aligned business.
- Products range includes Equities, Fixed Income, REPO, Clean Cash, NPV’s, Novations, Spot & Forward FX transactions, and Unitised Funds.

The Oversight Officer is required to:

- Manage Buy-side Investment Management Middle Office client relationship from a trade management perspective, build a strong working partnership with the client and ensure ownership and accountability for all client facing communications linked to TM.
- Ensure that our trade confirmation teams are managing the process sufficiently throughout the working day and clearing all exceptions from the relevant system queues prior to EOD and in conjunction with custodian, market and client deadlines. Sensitivity to be applied to high risk markets and currencies.
- Monitor reporting from our offshore teams located predominantly in Poland and India in relation to unmatched/failed trades. Demonstrate an awareness of market / settlement risk for any exceptions listed. Provide guidance to the team and escalate as appropriate to internal management and broker / custodian relationship managers / clients.
- Work closely with our Trade Investigation team on stock and cash reconciliation breaks that pertain to trade related activity. Observe client SLA levels for break clearance assist JV partners navigate the various areas of State Street to achieve closure.
- Ensure close monitoring of teams responsible for manual input of transaction into IMS IBOR offering, RKS. Encourage timely and accurate input to minimise errors on client book of records.
- Assist the centralised ALERT maintenance team with system knowledge and accesses to ensure client SSI records are loaded in a timely and accurate manner. Observe upcoming market event that may result in peaks of SSI change activity.
- Work collaboratively to build trusted working relationships via close liaison with internal cross functional global teams including Database Management, Corporate Actions, Reconciliation and IT, as well as London based Business Control team and client facing Business Management team. Also critical to build effective direct working relationships with client Middle and Front Office teams.
- Observe SSC wide and IMS led Business Control procedures and policies regarding manual instruction authentication, storage of SSI / BDI, usage of key controls performed by macros.

The role holder will also be responsible for the support of timely and accurate KPI, KRI and general MIS, as well as input into the process of broker performance management, supporting regular review meetings where required.

Personal Specifications

What we value

These skills will help you succeed in this role
- Detail oriented and accuracy
- Problem solving skills
- Ability to multi-task
- Ability to work under pressure and meet deadlines.
- Customer focused approach
- Flexible and positive attitude
- Team player

Education & Preferred Qualifications
- An understanding of the financial services industry
- Experience of Corporate Actions in a custody and/or middle office environment (preferred)
- Educated to a degree level (preferred)
- Working towards IOC (preferred)

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

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