Service & Warranty Administrator (Rail)

2 weeks ago


East Grinstead, United Kingdom Rolls-Royce Full time

**Job Description**:
**Rail Business Unit Service Administrator**

**Doncaster**

To assist and support the Rail Business Unit in administering UK & ROI customers.

**Why Rolls-Royce?**

Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.

We’ll provide an environment where you can be yourself. An inclusive, digital-first culture that invests in you, gives you a platform for continuous learning, and access to an incredible breadth and depth of opportunities to grow your career.

We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.

**What you will be doing**:

- Receiving customer requests and raising C4S tickets, processing through to completion
- Producing Service Quotations, invoices and purchase orders.
- Identifying spare parts using Engine Parts Catalogues.
- Issuing Goods and making Stock Transfers as required.
- Collating and checking engineer’s reports, timesheets and vehicle data
- Ensuring prompt and correct delivery of requested warranty returns to our Head Office in Germany.
- Administer Value Care Agreements (VCA) with the support of the Rail Fleet Managers.
- Assisting with preparing parts orders for delivery or collection by engineers
- Receiving, coding and checking warranty claims to ensure they are correct
- Submitting TOGA claims to FN by ensuring that they are submitted within the deadlines
- Looking into any queries that are raised by FN and liaising with Rail Fleet Managers or external customers to ensure resolution
- Assist with training and onboarding new starters as necessary

This list is not exhaustive and may change.

The applicant may occasionally be required to travel to our factory in Germany for product training (~1 week per year).

**Who we’re looking for**:
At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.
- Good attention to detail, well organised, capable of accurate data entry
- Excellent verbal and written customer communication skills.
- To work well as part of a team and have a good understanding / appreciation of Health & Safety.

At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

You can learn more about our global Inclusion strategy at Our people | Rolls-Royce

Closing date: 23 August 2023

**Job Category**:
Factory Staff

**Posting Date**:
09 Aug 2023; 00:08



  • East Grinstead, United Kingdom Rolls-Royce Full time

    **Rail Business Unit Service Administrator** **East Grinstead** We are currently recruiting for a **Rail Business Unit Service Administrator** to assist and support the Rail Business Unit in administering UK & ROI customers. **Why Rolls-Royce?** Work with us and we’ll welcome you into an inclusive culture, one that invests in your continuous learning and...


  • East Grinstead, United Kingdom Reed Business Support Full time

    Reed Crawley is exclusively partnered with a very successful and growing company with the recruitment of Workshop Administrator on an ongoing temporary basis, Due to location, you must have your own transport. The role is to assist and support the production team in the Workshop. Duties Include: - Assisting the workshop with their day-to-day business -...


  • East Grinstead, United Kingdom Astral Recruitment Full time

    Our client is company who specialise in Insurance, Well-being, Health and Safety and Risk and they are looking for an Administrator to join the team This is an East Grinstead based role they may offer some flexible working down the line but initially full time office based We are looking for a well organised person with some/good admin skills The role in...

  • Contracts Engineer

    2 weeks ago


    Beverley, East Yorkshire, United Kingdom Steve Ball Recruitment LTD Full time

    CONTRACTORS RESPONSIBLE ENGINEER POSITION : Contractors Responsible Engineer ( CRE) Generous package to include car or allowance + healthcare + bonus THE ROLE : This is a great opportunity to join a respected and well established main contractor in the rail sector. They are looking to add an experienced CRE (Contractors Responsible Engineer) to their...

  • Logistics Operative

    7 days ago


    East Grinstead, United Kingdom Rolls-Royce Full time

    **Job Description**: **Job Title: Logistics Operative** **Working Pattern: Full Time** **Working location: East Grinstead **Why Rolls-Royce? As a Logistics Operative you will control incoming/outgoing goods and stock control on a practical and administrative basis from arrival from supplier to dispatch to customer or internal department. Work with us and...

  • Materials Controller

    2 weeks ago


    Goole, East Yorkshire, United Kingdom Morson Talent Full time

    82/hr (equivalent to £(phone number removed)/annum) Type of role: contract (with an opportunity of role become permanent with 6-12 months) Our client is a prominent railway infrastructure company committed to excellence in the rail industry. Deliver the warranty returns administration process to ensure the timely return of warranty failed products,...

  • Administrator

    1 day ago


    East Grinstead, United Kingdom AMS Full time

    We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary...


  • East Grinstead, United Kingdom AVTAV Full time

    **OPERATIONS AGENT (PARCEL ADMINISTRATIONS)** **DHL** **EAST GRINSTEAD** **AVTAV are proud to be working in cooperation with DHL a global logistics company proving courier, package delivery and express mail services** - **Role** - Operations Agent - **Location **- EAST GRINSTEAD - **Shifts** - Mon - Fri - **Hours** -08.00-17.00 - **Pay between 08.00am...


  • Banbury, South East, United Kingdom Cameo Consultancy (Recruitment) Limited Full time

    We are looking for a proactive, experienced Contract Administrator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is...


  • East Grinstead, United Kingdom AMS Full time

    We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary...

  • Materials Controller

    2 weeks ago


    Goole, East Yorkshire, United Kingdom Morson Talent Full time

    MATERIALS CONTROLLER Location: Goole Pay rate: £14.40-16.82/hr (equivalent to £(phone number removed)/annum) Type of role: contract (with an opportunity of role become permanent with 6-12 months) About Company Our client is a prominent railway infrastructure company committed to excellence in the rail industry. We are currently seeking a highly organized...

  • Materials Controller

    2 weeks ago


    Goole, East Yorkshire, United Kingdom Morson Talent Full time

    MATERIALS CONTROLLER Location: Goole Pay rate: £#removed#/hr (equivalent to £(phone number removed)/annum) Type of role: contract (with an opportunity of role become permanent with 6-12 months) About Company Our client is a prominent railway infrastructure company committed to excellence in the rail industry. We are currently seeking a highly...

  • Technical Principal

    3 days ago


    East of England, United Kingdom Mott MacDonald Full time

    Due to continued growth, the Systems Engineering and Assurance team are recruiting a Technical Principal to support the Head of Discipline (HoD) with the delivery of Rail Assurance engineering activities. - As part of a busy team within a global engineering, management and development consultancy, the role involves a blend of Project Delivery, Technical...

  • Materials Controller

    2 weeks ago


    Goole, East Yorkshire, United Kingdom Energy Jobline CVL Full time

    MATERIALS CONTROLLER Location: Goole Pay rate: £14.40-16.82/hr (equivalent to £(phone number removed)/annum) Type of role: contract (with an opportunity of role become permanent with 6-12 months) About Company Our client is a prominent railway infrastructure company committed to excellence in the rail industry. We are currently seeking a highly organized...

  • Customer Service Advisor

    Found in: Whatjobs ES C2 - 6 days ago


    East Halton, United Kingdom Manpower UK Ltd Full time

    Manpower Logistics are looking to recruit a Customer Service Advisor for our client in Killingholme.Our clientCLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a...

  • System Administrator

    Found in: Talent UK C2 - 2 days ago


    East Grinstead, United Kingdom Queen Victoria Hospital NHS Foundation Trust Full time

    Job summary The Clinical Systems Team have an exciting opportunity in the form of a system administrator; providing first line support to staff and patients to use the 10 systems looked after by the team. Main duties of the job The successful candidate will be computer literate and have some experience in using Patient Centre or CRM systems....


  • East Grinstead, United Kingdom Reed Marketing & Creative Full time

    Are you an experienced Digital Marketer who has been focused on PPC and SEO? Reed Marketing and Creative are partnered with a well-established business in the leisure sector, who are looking for a Senior SEO and PPC Executive to join their large marketing team. You will manage the SEO and PPC activities for the business alongsidethe wider digital team,...

  • Document Controller

    2 days ago


    South East London, United Kingdom Randstad UK Holding Full time

    Are you looking to go into Document Control and Site Administration? A Specialist Civils Contractor is looking for someone to do their Document Control and Site Administration duties! They will be working in the rail team providing support with quality checking and uploading documents, using documental control systems and any general admin needed. If you...


  • Chesterfield, East Midlands, United Kingdom Verto People Full time

    Are you the right applicant for this opportunity Find out by reading through the role overview below. Service Coordinator / Engineering Coordinator / Service Administrator required to join a global leading Compressed Air Supplier. Service Coordinator / Engineering Coordinator / Service Administrator shall be responsible to plan and schedule the Service...

  • Service Engineer

    1 week ago


    Portsmouth, South East, United Kingdom First Home Improvement Full time

    Service EngineerStarting salary: £32,000 per annumPost: Service EngineerLocation: Horley, RH6 9TFMonday Friday, 40 hours a weekStarting salary: £32,000 per annumMain Purpose of RoleA field-based position supporting the Service Support Supervisor. Meeting with existing customers at their properties to provide repair and replacement services following the...