Service Team Administrator

4 weeks ago


Watford, United Kingdom National Lock & Safe Full time

National Lock & Safe has rapidly expanded to become a prominent national network of more than 300 exceptionally skilled and qualified locksmiths. With extensive expertise in a range of services including safes, doors, and access control. We are committed to delivering unparalleled value for money in reactive maintenance and resolving emergency lock and safe concerns.

We are seeking a highly organised and detail-oriented individual to join our team as a Service Team Assistant. This position will be based in our Watford office and as part of your role with us, you will be required to be on on-call.

**Responsibilities**:

- Provide administrative support to the team
- Updating customers with information found on our JEMma system or from our engineers
- Coordinate and communicate with our engineers and customers
- Allocation of jobs, arranging permits
- Scheduling in jobs for engineers
- Perform general office duties
- Skills:

- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Effective communication skills, both written and verbal.
- Ability to multitask and prioritise tasks effectively.
- Strong problem-solving skills and the ability to work in a team.
- Professional demeanour and ability to maintain confidentiality.

What you will receive:

- Enrolment onto a company pension scheme
- Paid day off on your birthday
- Career progression
- Competitive salary

The starting salary may be negotiated depending on your experience and skill set.

**Job Types**: Full-time, Permanent

Pay: From £25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Watford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 15/06/2024


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