Salon Receptionist
7 months ago
Join Arcana’s vibrant, friendly team in our salon in Bedford Place, renowned for excellence in customer service. We have been recognized with multiple awards for our commitment to quality and excellence in service. As a receptionist at our salon, you'll be the first point of contact for our clients, contributing to their experience from the moment they walk in the door.
**Job Overview**:
**Responsibilities**:
Welcoming Clients: Greet clients with a warm welcome, making them feel valued and comfortable from the moment they enter the salon.
Appointment Scheduling: Manage salon appointments efficiently, ensuring accurate scheduling and timely reminders to clients.
Customer Service: Provide exceptional customer service by addressing client inquiries, concerns, and requests in a professional and courteous manner.
Cash Handling: Process client payments accurately and efficiently, handling cash and card transactions with care.
Maintaining Reception Area: Keep the reception area clean, organized, and visually appealing, ensuring a welcoming atmosphere for clients.
Client Check-In and Check-Out: Manage client check-in and check-out procedures, including collecting necessary information and assisting with retail purchases.
Assisting Salon Staff: Support salon staff with various tasks as needed, including booking appointments, preparing refreshments for clients, and maintaining salon supplies.
Appointment Coordination: Coordinate appointments with stylists and other salon staff, ensuring smooth transitions and mínimal wait times for clients.
**Requirements**:
- Previous experience in a customer service or receptionist role preferred, but not essential.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Ability to multitask and prioritise in a fast-paced environment.
**Job Type**: Part-time
Pay: £11.43-£11.44 per hour
Expected hours: 16 per week
**Benefits**:
- Employee discount
- On-site parking
Work Location: In person
Reference ID: Salon Receptionist
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