Domestic Team Leaders

4 weeks ago


Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

Based at Leicester Royal Infirmary Hospital but can be used across all three UHL sites

We have opportunities for you to join our Team working full time shifts

We are looking for well-motivated individual’s, capable of working on own initiative to join our soft services within the domestic Catering department in providing an effective and efficient patient cleaning and meal service.

You must have a professional and logical approach to your work. Previous experience of a similar role within a hospital environment is desirable computer skills are essential and the supervising of staff members

In-house training will be provided. The benefits of joining our Team are enhanced weekend payments and unsocial hours payments, We look forward to you joining our Team.

PREVIOUS CANDIDATES NEED NOT REAPPLY.

To provide effective supervision within the domestics team ensuring a continued professional and a responsive cleaning and patient meals services are delivered to meet the needs of the service.

This post requires you to be hands on working within the team undertaking duties that may be required within the Domestic Team.

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:
We focus on what matters most
We treat others how we would like to be treated
We are passionate and creative in our work
We do what we say we are going to do
We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)

**KEY WORKING RELATIONSHIPS**:
Work Colleagues throughout the trust, Facilities Team leaders/Supervisors, Facilities Managers, Ward and Department, Clinical teams, Patients and General Public.

**KEY RESULT AREAS**:

- Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.
- Observe confidentiality of patients and employing trusts business at all times.
- Operational checks, processes and policies are adhered to within department
- Communicate and liaise effectively with work Colleagues, Managers and with Clinical Teams accordance with Trust values.
- Monitoring the team ensuring they are working safely when undertaking their duties.
- Complete a daily handover ensuring that accurate, detailed information is communicated to the team and your Domestic Manager.
- Undertake scheduled cleaning audits using a hand held electronic monitoring (Credits for Cleaning) C4C system, ensuring rectifications are completed within the specified time scales.
- Maintaining high standards of cleanliness throughout the work area, adhering to Trust policies and procedures.
- Patient/Customer Service

Ensuring that consistently a high standard of customer service is delivered at all times.

**GENERAL DUTIES**:

- Working flexibly within the Domestic Team.
- Be able to communicate and liaise effectively within the Domestic team in accordance with Trust values.
- Ensuring that cleaning is carried out to the required frequencies and

standards, in line with the National Specifications of Cleanliness.
- Ensuring that waste is correctly segregated and bins are routinely emptied and relined as required and that waste is stored/removed as Trust Waste Policy.
- Ensure that any mechanical defects, faulty or broken equipment identified is recorded and reported.
- Reporting of Incidents, accidents or near misses in accordance with Trust procedure.
- Ensuring that the correct storage and economical use of materials and chemicals following, COSHH (Control of Substances Hazardous to Health) policies and procedures.
- To organise and plan work tasks within the team, completing work rotas, recording sickness & absence and approve annual leave, ensuring sufficient cover is provided.
- To undertake scheduled cleaning audits using a hand held electronic

monitoring (Credits for Cleaning) C4C system, ensuring rectifications are completed within the specified time scales.
- To follow Trust Infection Prevention policy when carrying out cleaning tasks, adhering to the Trust colour coding syste



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