Receptionist/office Assistant

5 months ago


Halstead, United Kingdom Forest Homecare Full time

**Job Title: Receptionist/ Office Support**

**Location: Sible Hedingham, Essex**

**Division: Homecare**

**Responsible to: Branch Manager**

**Hours: 37.5 hours per week**

**CQC Rated ‘Outstanding’**

Forest Homecare is looking to recruit a Receptionist/Office Support to join our team in Sible Hedingham.

We are independent family-run business that has now grown into one of the largest domiciliary care and support providers in Essex and Suffolk.

**The role will include**:

- This position is based at our head office front desk welcoming visitors and staff to the premises and dealing efficiently and effectively with all telephone enquiries
- Dealing with a high volume all incoming telephone calls and transferring calls
- General filing
- Maintaining spreadsheets of delivery of support plans and risk assessments completed
- Scanning documents and filing them electronically
- Providing administrative support to team coordinators
- The post holder must have a flexible approach and undertake other duties as required
- Providing support with company vehicles such as tax, MOT, servicing, repairs, weekly checks for cleanliness
- Ordering flowers, uniforms, stationary, badges and PPE
- Support the Branch Manager with general admin tasks

**Person specification**:

- You will have excellent organizational skills and effectively manage priorities, working well under pressure
- You will have excellent communication and written skills
- You will be able to deal sensitively and effectively with calls from service users or their representatives, health and social care professionals and other organisations and forward sometimes complex/urgent messages
- You will understand the importance and benefits of teamwork and be flexible and friendly in your approach

**What we can offer you**:

- 28 days annual leave per annum including bank holidays.
- Contributory pension scheme
- Full induction and training with ongoing support
- Free DBS Check (if required)
- Employee Referral Scheme paying up to £500 per successful referral.
- Join a great team working for a highly respected organization.
- Support & encouragement to progress and reach your full potential within your chosen career.

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

Expected hours: 37.5 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Employee discount
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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