Colleague Communications Officer

5 months ago

London, United Kingdom Marks & Spencer Full time

Corportate Communications
Passionate about M&S’s transformation and the part we play in seeing it succeed, we are laser-focused on building and maintaining trust in our businesses and brand.

We have a broad remit and a range of specialist teams to create tailored, aligned communications for colleagues, investors, customers and suppliers - and to do this effectively, we work hard to get under the skin of every part of the business.

What you will be doing:

- Owning the end-to-end colleague engagement communication plan for our Food colleagues, covering:

- Building belief in our Food strategy, showing how it ladders up to our Group strategy and how it is delivering improved performance
- Demonstrating how we are making M&S a great place to work through a high-performance culture and an employer brand that attracts and retains great talent
- Explaining how we are making M&S a great place to shop, creating the best omnichannel shopping experience in grocery (with Ocado where relevant) and engaging colleagues so they are proud brand ambassadors
- Sharing how M&S Food does the right thing through Plan A and how we source and make our products with care, so they’re too good to waste.
- Supporting the Leadership Team to bring the plan to life to help colleagues and leaders understand how they play their part
- Helping the Leadership team build their communication skills to inform and inspire our colleagues to deliver the plan
- Share key activities happening to help build knowledge of what’s going on across M&S and how the different business units contribute to the delivery of the M&S strategy

Who you are:

- Strong written and verbal communication skills - able to make complex things simple
- Experience developing and implementing internal communication strategies, plans, and programs.
- Knowledge of emerging trends in internal communications
- Strong people skills, able to work with people at all levels of the business with confidence
- Able to think critically and creatively to solve problems and get results.
- Strong project management skills, able to juggle multiple projects at the same time without dropping the ball
- Detail and quality focused
- Experience in colleague engagement and event planning

What's in it for you:

- Work-life balance and hybrid working
- Colleagues and environment that inspire you to be your best
- 20% discount on M&S products
- A range of wellbeing support

LI-FD1

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

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