Current jobs related to Senior Claims Handler - Kidlington - County Insurance Services Ltd

**Job Title**: Senior Insurance Claims Handler

**Location**: Kidlington, Oxford with remote working available

County Insurance Services provide an extensive range of bespoke insurance policies for businesses and private clients. We pride ourselves on building long-term relationships with and have a diverse workforce. We are seeking a highly motivated and experienced Senior Insurance Claims Handler to join our independent and family run insurance brokers. As the senior member of our claims team, you will be responsible for managing a caseload of insurance claims ranging from motor fleet to liability and more.

**Key Responsibilities**:
Review and assess insurance claims to determine coverage and liability
Investigate and gather evidence to support claims decisions
Negotiate with claimants, insurers and others to reach settlements
Ensure all claims are handled in a timely and efficient manner, adhering to FCA guidelines and procedures
Maintain accurate and up-to-date records of all claims activities
Mentor and provide guidance to other claims handlers
Collaborate across our business with others to to resolve disputes and ensure a high level of customer satisfaction

**Role Requirements**:
At least 5 years of experience handling insurance claims, with a proven track record of success
Strong knowledge of insurance policies and procedures, as well as relevant rules and regulations
Excellent negotiation and communication skills
Ability to handle multiple claims and prioritise tasks in a fast-paced environment
Ability to work independently and as part of a team

Our team of highly qualified staff are dedicated to providing a personal, friendly service to clients and become their insurance advocates. We empower our members of staff with the necessary skills and qualifications to be able to deliver this by offering regular training opportunities and funding for qualifications and some specialist industry courses.

We offer a competitive salary, raising with experience, and a comprehensive benefits package, and opportunities for professional growth and development. If you are an experienced insurance professional with a passion for handling claims, we encourage you to apply.

We are an equal opportunity employer and are recently National Living Wage accredited. We would welcome applicants from all backgrounds.

**Salary**: From £29,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Kidlington, Oxfordshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Underwriting/Insurance: 5 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Kidlington, Oxfordshire

Expected start date: 01/04/2023