Credit Controller

4 days ago


Bury St Edmunds, United Kingdom Greene King Full time

Greene King is the country's leading pub company and Brewer, first established in 1799. At Greene King it's not just pints that we want you to pour, we want people who can share our purpose and Pour Happiness into Lives. We are on a transformational journey for both customers and colleagues which will make us the pride of British hospitality. With over 40,000 people working across our 1,600 pubs, our breweries and two support centres, a career at Greene King has no limits.

**Credit Controller**

A fantastic opportunity to join our large Finance Shared Services department based in Bury St Edmunds as a Credit Controller on a hybrid working basis (50/50). Your role will be to provide excellent customer services whilst collecting cash payments for the business and, with the ability to work well under pressure in a changing environment as well as meeting deadlines/targets.

**As a Credit Controller you will be**:

- Controlling your own ledger (which includes Direct Debit customers) and ensuring overdue debt is escalated quickly to avoid unnecessary risk and potential write offs
- Collection of payments as well as allocation of cash in a timely manner
- Releasing orders within scheduled timeframes and to deadline
- Dealing with disputed invoices as well as liaising with the legal team on irrecoverable debt
- Day to day administration support e.g., copy invoices, statements, customer accounts etc
- Building excellent relationships with customers as well as peers in other departments
- Use of online platforms
- Supporting the Senior Credit Controller to help cover tasks periodically specifically the Direct Debit runs

**About you...**

We are looking for someone with some previous credit control experience, comfortable working under pressure and in a changing environment.

**What you can expect from us?**
- Competitive salary and pension contribution scheme
- Private Medical insurance
- Discounted Health Screening
- Option to purchase discounted Dental Insurance
- Life Assurance
- 33% discount for you on food and drinks across all our managed sites and 15% for your friends and family
- 50% discount for you at Greene King Hotels/Inns and 25% discount for your friends and family
- Access to company perks portal for regular retailer discounts
- 33 days holiday (including bank holidays) and the opportunity to buy 5 additional days
- Free onsite parking
- An employee health, wellbeing advice and guidance service
- As one of the industry's leading apprenticeship providers, we can offer training and development at any stage of your career, whatever step you decide to take

**Corporate Social Responsibility**

We also want to be a positive force for good, having a social purpose that threads through every part of our business, whether it be through caring for the planet, caring for our communities through our hugely successful partnership with Macmillan (raising over 10 million pounds) or caring for our people, creating life opportunities for all through innovative social mobility programmes. We are on an incredible journey and our goal is to be the pride of British hospitality.

**Inclusion and Diversity**

At Greene King we're setting the bar for Inclusion & Diversity. We are on a journey towards Everyday Inclusion where everyone feels welcome, can thrive and truly belong. With external commitments like the Valuable 500, If Not Now, When? and our Calling Time on Racism manifesto, our community partnerships and the support of our 4 internal Employee Led Inclusion Groups we have a clear plan based on education, awareness and activity that's already making an impact. We value the diversity of our people and are working to increase this, by joining us on this journey you can help us to shape our future inclusive culture.

LI-RS1 #LI-HYBRID #IDF

**Reference Code** req12881


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