Customer Service Assistant

3 months ago

Liverpool, United Kingdom FunBox Entertainment (UK) LTD Full time

FunBox Entertainment (UK) LTD are a fast growing and innovative company delivering excitement and excellence with our Family Entertainment Center's.

We are driven to provide fun by providing the highest quality amusement arcade experience.

As a Customer Service Assistance...you’ll be making sure customers receive an excellent experience, reaching daily targets, keeping on top of stock levels and maintaining good housekeeping.

**What we are looking for**
You will have previous experience in a retail position (but don’t worry that’s not essential)

**Job Types**: Full-time, Part-time, Zero-hour

**Full Job Description**

Are you looking for a chance to join our team and drive customer experience in one of our sites?

We’re looking for a motivated, enthusiastic Team member to join our Liverpool Site.

As a Customer Service Assistant, you will act as the vital member of the team to create an exiting experience for our customers.

Let’s talk about the role

We believe that our Customer Service Assistant have a great opportunity to advance to the next step up to management.

As one of our Customer Service Assistant, your blend of sales and communication skills will contribute to the success of our company.

How you’ll make a difference

In this Customer Service Assistant position, you will assist the Site and The Team by:

- Assisting customers with any needs they may have and ensure they receive an excellent customer service experience
- Making sure your site looks great, maintaining all operation standards.
- Hitting daily targets for you and the team

What makes you the perfect Customer Service Assistant?
- You love interacting with people. You have a hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun) environment, that helps deliver the best service possible

**Job Types**: Full-time, Part-time, Zero hours contract
Part-time hours: 16 - 40 per week

**Salary**: £5.29-£11.84 per hour

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Liverpool, L1 8JQ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: FBLIVTEAMLEAD

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