Performance Supervisor

3 months ago


Glasgow, United Kingdom First Bus Full time

We have a fantastic opportunity to join us here at First Bus as a Street Inspector for our flagship depot in Caledonia

**Basic Purpose of Role**

The main focus of this role is to support the delivery of Performance Objective, using service performance and related business systems and processes. You will be analysing and managing information, the flor of services and using appropriate channels to communicate messages to drivers.

You will be engaging front line colleagues, so excellent communications skills are key for this role.

**Key Accountabilities**
- Monitor and proactively manage service punctuality and reliability, through the use of systems highlighted in the systems matrices, including live management of services to ensure continuous improvement of service performance.
- Create alternative disruption plans; liaising with and providing information to all relevant colleagues, ensuring the business is informed of planned and non-planned major events effecting operations
- Regularly update and maintain on time performance systems
- Ensure processes are in place to identify system and vehicle equipment faults, work closely with appropriate individuals including business system providers to rectify issues within agreed and defined timeframes
- Live input of lost/additional mileage when dealing with unexpected events (eg late running, lost mileage due to road closures)
- Provide support to drivers, giving information and direction in a timely manner
- Prepare, distribute and analyse management information to improve on time performance
- Maintain accurate records for all aspects of punctuality performance
- Improve operational performance in a sustainable manner, with a key focus on managing reliability and on time performance, resulting in delivery of agreed key performance indicators
- Carry out investigations of incidents and prepare reports detailing findings and recommendation
- Ensure a comprehensive hand-over and coordination across shifts
- Other duties commensurate with the role as may be deemed appropriate by the line manager
- We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme._

**Rewards & Benefits**
- First Xclusives discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brands such as: insert, insert, insert, insert
- Free travel on our buses for you and your family
- £6 all-day train travel for you and your family on Great Western Railway, South Western Railway, Avanti, Hull Trains
- Cycle to work scheme
- 25 days' holiday + bank holidays
- Pension scheme and chance to buy discounted First Group shares
- Enhanced maternity / paternity pay
- Flexible working_._


  • Supervisor

    4 months ago


    Glasgow, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is currently looking for an warehouse Supervisor to join their client based in the Glasgow City Centre area starting ASAP on an ongoing basis. **This role will involve**: - Working along side the inventory department to ensure that all performance targets are achieved and exceeded on shift. - Provide effective leadership, communication...

  • Supervisor

    3 months ago


    Glasgow, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is currently looking for an warehouse Supervisor to join their client based in the Glasgow City Centre area starting ASAP on an ongoing basis. **This role will involve**: Working along side the inventory department to ensure that all performance targets are achieved and exceeded on shift. Provide effective leadership, communication and...

  • Supervisor

    4 months ago


    Glasgow, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is currently looking for an Warehouse Supervisor to join their client based in the Glasgow City Centre area starting ASAP on an ongoing basis. **This role will involve**: Working along side the inventory department to ensure that all performance targets are achieved and exceeded on shift. Provide effective leadership, communication and...

  • Supervisor

    3 months ago


    Glasgow, United Kingdom Pavers Full time

    We have a part time Supervisor opportunity to join our Jones Bootmaker team in Buchanan Galleries, Glasgow on a 20 hours over 3 days per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Supervisor** Are you **passionate** about achieving sales targets and KPI’s with...

  • Supervisor

    3 months ago


    Glasgow, United Kingdom Sales Bloom Full time

    We are seeking a Supervisor to join our team. As a Supervisor, you will play a crucial role in managing a team of sales professionals and ensuring the smooth operations of our sales department. **Responsibilities**: - Oversee daily operations, ensuring tasks are completed efficiently and on schedule. - Supervise and provide guidance to a team, including...

  • Supervisor

    4 months ago


    Glasgow, United Kingdom 360 Resourcing Solutions Full time

    **Sunday Times Top 100 Retailer! Supervisor - Braehead £10,.82 ph + Bonus! Great opportunity to progress to Assistant Store Manager.** Do you want to join my client on a mission to be the best loved retailer on the high street? My Client is one of UK Retail's success stories with over **190 stores** in the UK and a rapidly growing online and international...

  • Bodyshop Supervisor

    1 month ago


    Glasgow, Glasgow City, United Kingdom Meenz Recruitment Full time £19

    Position: Bodyshop SupervisorWork Schedule: Monday - FridayWe are seeking a dedicated Bodyshop Supervisor for a permanent role within our organization.About Us:Meenz Recruitment is a reputable recruitment agency committed to connecting talented individuals with leading companies. We pride ourselves on fostering a supportive and collaborative work environment...


  • Glasgow, Glasgow City, United Kingdom Glasgow City Health and Social Care Partnership Full time

    Job SummaryGlasgow City Health and Social Care Partnership is seeking a highly skilled and experienced Administrative Supervisor to join our team. As an Administrative Supervisor, you will be responsible for supervising a team of clerical/administrative staff, allocating and reviewing their work, and managing attendance and performance.Key...


  • Glasgow, Glasgow City, United Kingdom Glasgow City Health and Social Care Partnership Full time

    Job SummaryGlasgow City Health and Social Care Partnership is seeking a highly skilled and experienced Administrative Supervisor to join our team. As an Administrative Supervisor, you will be responsible for supervising a team of clerical/administrative staff, allocating and reviewing their work, and managing attendance and performance.Key...

  • Supervisor

    4 months ago


    Glasgow, United Kingdom The Real Greek Full time

    **TRG Glasgow**: Glasgow up to £14.70 p/h Full time Bringing traditional Greek and Mediterranean recipes and sharing our passion for eating, drinking, family & life. The Real Greek is a small company consisted with great individuals that have worked in the company for years. We provide fantastic training and development, a competitive pay structure and...

  • Supervisor

    3 months ago


    Glasgow, United Kingdom The Real Greek Full time

    **The Real Greek**: Glasgow up to £14.70 p/h Full time Bringing traditional Greek and Mediterranean recipes and sharing our passion for eating, drinking, family & life. The Real Greek is a small company consisted with great individuals that have worked in the company for years. We provide fantastic training and development, a competitive pay structure...

  • Supervisor

    3 months ago


    Glasgow, United Kingdom The Real Greek Full time

    The Real Greek - Glasgow- up to £14.70 p/h- Part timeBringing traditional Greek and Mediterranean recipes and sharing our passion for eating, drinking, family & life. The Real Greek is a small company consisted with great individuals that have worked in the company for years. We provide fantastic training and development, a competitive pay structure and...

  • Operations Supervisor

    4 months ago


    Glasgow, United Kingdom Mitie Full time

    We are currently looking to recruit an Operations Supervisor to oversee the daily supervision of our Mobile Engineers who work within central and southern Scotland on our retail and banking contracts. The Supervisor will be responsible for providing guidance to engineers across the region to achieve the highest level of service to the buildings' occupants in...

  • Supervisor

    3 months ago


    Glasgow, United Kingdom Jones Bootmaker Full time

    **Are you a friendly, engaging individual with a can-do attitude and passion for great customer service?** **Do you like to lead by example and motivate a team to achieve results?** **Do you want to work for a growing profitable business with family values & green credentials, with opportunities for progression?** You may be a Supervisor, aspiring...

  • Mobile Supervisor

    4 weeks ago


    Glasgow, United Kingdom CBW Staffing Solutions Full time

    Mobile Contract Supervisor - Glasgow - up to £42k  One of the country's most established building maintenance contractors is currently looking to recruit a mobile contract supervisor to work on a commercial maintenance contract covering the West of Scotland region. The role will be based from home and will be spent out and about across the client...

  • Supervisor

    3 months ago


    Glasgow, United Kingdom Mears Full time

    Annual salary: up to £37,003.00 **Supervisor** **Glasgow** **£37,003 per annum** **Permanent** Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed. In May 2021, Mears had over 19000 service users across five regions: Northwest, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership...

  • Supervisor

    3 months ago


    Glasgow, United Kingdom Lids Full time

    Generate Sales. **Produce sales gains, by providing customer service. ** To meet or exceed Company Objectives in all individual statistics. **Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives. ** Adhere...

  • Cleaning Supervisor

    3 months ago


    Glasgow, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Cleaning Supervisor** **LOCATION: Glasgow City Centre** **WORKING WOURS: 45 hours per week** **PAY RATE: £14.50 per hour** **JOB SUMMARY**: ABM UK, a leading provider of integrated facility solutions, is seeking a Cleaning Supervisor to join their team. The Cleaning Supervisor will be responsible for overseeing the cleaning...

  • Warehouse Supervisor

    4 months ago


    Glasgow, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is currently looking for an warehouse Supervisor to join their client based in the Glasgow City Centre area starting ASAP on an ongoing basis. **This role will involve**: - Working along side the inventory department to ensure that all performance targets are achieved and exceeded on shift. - Provide effective leadership, communication...

  • Warehouse Supervisor

    3 months ago


    Glasgow, United Kingdom The Best Connection Employment Group Full time

    The Best Connection is currently looking for an warehouse Supervisor to join their client based in the Glasgow City Centre area starting ASAP on an ongoing basis. **This role will involve**: - Working along side the inventory department to ensure that all performance targets are achieved and exceeded on shift. - Provide effective leadership, communication...