Repairs Surveyor

We are expanding our External Contracts and Delivery team and currently have some exciting opportunities to join the team as a Responsive Repairs Surveyor.

Here at Platform, we are passionate about building a better future in affordable homes services and communities and are growing our External Contracts & Delivery team to further support the quality and effectiveness of responsive maintenance across our properties.

In this role you will manage the quality and effectiveness of responsive maintenance across the Witham locality while providing technical advice on complex repair issues and escalations. You will also help us ensure that we meet the reasonable, statutory, and regulatory obligations of our customers and will support us in maximising planned investment where possible.

**Some things we need from you**:

- Significant experience in housing and/or construction industry
- Experience of Social housing and positive engagement with customers to resolve difficult issues
- Successfully managing contractors to deliver a responsive and void maintenance services
- Knowledge of the legal and regulatory framework relevant to programmes of works and maintenance
- Knowledge of Human Habitation Act and Disrepair obligations as it relates to Platform repairs services
- A sound knowledge of construction and provision of maintenance services
- Good IT skills

This is a varied role where you will regularly liaise with customers and contractors so you should have strong interpersonal and influential skills with a strong commitment to customer service. You will also be self-motivated and organised and be able to consistently deliver under pressure.

**_ Although this role is home based, it is essential to have a full UK driving license and the ability to travel around properties in the Witham locality._**

We aim to hold virtual interviews for this role and will contact you to arrange a suitable time.

INDMED

**Join us and find your purpose at Platform**

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.

Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.