Receptionist

6 months ago


Rotherham, United Kingdom {my}Orthodontist Rotherham Full time

We are expanding our practice team and are looking for an enthsiastic person to join our team and support us in a clerical and administration role. You would be responsible for ensuring that our patients always receive the best quality patient experience. Optimising utilisation of surgery time and supporting the efficient and effective running of the Practice.

You would take ownership of the daily and weekly tasks to be completed by the reception team. Conduct regular system reviews to identify and action issues around debt, DNAs and monitoring the referral centre.

You will build and nurture great working relationships with the Clinical team. Be actively involved in the smooth running of the practice by working well with your practice team. Share your knowledge and experience with team members and undertake any suitable training to enhance your job role.

You will be required to fill the diary and monitor patients appointments. Take ownership for all aspects of money management. Comply with the mydentist health and safety policy and all relevant risk assessments including ergonomic - Always adhere to mydentist policies and procedures patients. Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times. Accurately update and protect patient information including on the patient electronic database. Book next appointments before the patient leaves and action reminders including courtesy calls

**Job Types**: Full-time, Part-time, Permanent

Pay: £15,000.00-£15,775.00 per year

Expected hours: 25.5 per week

**Benefits**:

- Company pension
- Employee discount
- Life insurance

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Loyalty bonus

Work Location: In person


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