Receptionist

**Receptionist / Administrator**

F/T - 30 hours a week includes alternate weekends.

Hours - 9am-5pm

Pay Rate - £10.42 per hour plus excellent benefits.

Apprenticeships in Administration available upon request

Receptionist

Mildenhall Lodge, Mildenhall, Suffolk

If you aspire to make a difference to people’s lives, read on to find out more about joining our team. As the first person our customers meet you will be the face of our new home You will therefore be experienced in providing extremely high standards of customer service, be highly organised and efficient as well as offering a warm and friendly welcome to our visitors. You will have an impeccable telephone manner, be experienced in dealing with enquiries and following up to ensure resolution.

**Key Responsibilities**:

- Provide reception cover promoting the Company's image to all residents and visitors in a pleasant, caring and professional manner.
- To receive all residents/visitors in a pleasant efficient manner. Ensuring that the Visitors Book is completed and the appropriate person is notified of their arrival.
- To ensure all messages are passed to the correct person in a timely manner.

**Skills & Experience**:
You will have reception and administrative experience gained in a similar customer focussed environment.

**Qualifications**:

- GCSEs (or equivalent) including English and Maths

**Mildenhall Lodge care home delivers round-the-clock personalised residential and nursing care for older people.**

The care home’s dedicated team provides the very best in dementia care for older people living with Alzheimer’s and other forms of dementia. Everything about Mildenhall Lodge is focused on enabling residents to get the most out of every day, whatever their needs and abilities.

When your loved one joins us, our care home team works hard to get to know them, as well as the rest of your family, so that we can provide them with care that’s personalised to their individual needs. We’ll also learn about their life stories, interests and likes and dislikes so we can plan activities - and even menus - that will enable them to continue to enjoy the best possible lifestyle.