Maintenance Coordinator
2 weeks ago
**Maintenance Coordinator/ Scheduler**
**Salary: £23,000 per annum + bonus.**
**Department bonus scheme of an additional OTE of £1,500 per year.**
**Monday - Friday, 8am - 4:30pm (40 hours per week). No weekends.**
**Brackmills, Northampton. Office based with free parking.**
Match Recruitment are recruiting on behalf of their client based in Northampton. You’ll be working full time - office based at their Head Office. Our client is an established manufacturing business, supplying most of the well-known brands like Amazon, Royal Mail and McVities and many more.
**Purpose of your role**:
The main purpose of this role is the administration of all aspects of the service offered to their customers. The role includes arranging pre-booked maintenance visits, issuing work to engineers, closing jobs and invoicing. You will be required to assess individual agreements / jobs for business profit targets. To be successful, you’ll need a well organised approach to work and excellent attention to detail. As this is an operational based role, priorities can change in a heartbeat, so you need to be comfortable working in a fast-paced environment and problem solving.
**Summary of responsibilities**:
- Creating jobs onto the operating systems.
- Allocating and scheduling engineers on a daily, weekly and monthly basis.
- Reassigning engineers for additional visits or rescheduling as required.
- Scheduling to create additional visits.
- Sending out maintenance agreement renewals and reminders.
- Issuing completed maintenance sheets to our client's contract customers.
- Invoicing jobs on completion
- Updating spreadsheets for prepaid contracts.
- Quotation processing.
- Arranging site specific access equipment and requirements.
- Managing the Electronic Maintenance scheduler daily, weekly and monthly.
- Inputting hand-over information for newly completed installations.
- Issuing monthly reports
- Answering customer queries, following escalation processes to achieve satisfactory outcomes.
TO BE CONSIDERED FOR THIS ROLE, YOU WILL HAVE EXPERIENCE WITHIN A SCHEDULING/ DIARY COORDINATION BASED ROLE.
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£245,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: One location
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