Warranty Administrator

3 weeks ago

Bolton, United Kingdom Matt Burton Full time

Our client, a leading automotive retail group are currently looking for a Warranty Administrator to join their business based out of their Bolton Retail Centre.
The Warranty Administrator is responsible for progressing all invoices and Warranty claims on behalf of the company. It is essential they ensure that all the processes are followed for the Service and Parts.
We are looking for someone who has a great work ethic and experience within a Warranty role within the Automotive sector. This is a great opportunity to become accredited within this company's prestigious brands.
About the role
- To receive all required invoices for completion from all aftersales departments before processing.
- To use the company's systems to make sure each invoice and warranty claim is completed in the correct format.
- To NOT process any claim that isn't correct
- Ensure all parts required for return to the manufacturer are correctly labelled, stored and prepared for delivery in a timely manner.
- To maintain all records accurately to monitor the progress of claims
- Review warranty claims with your manager
- To assist in any other aspect of the service department administration, as and when requested.
About you
- Have excellent customer service skills
- Have a desire work for a reputable brand
- Thrive under pressure
- Have a friendly, positive, confident attitude towards customer service and sales.
- Have experience working as a Warranty Administrator within an Automotive environment
About the company
- Excellent basic salary and working conditions.
- Ability to progress through internal promotion
- Excellent benefits package, including pension, healthcare
- Flexible progression based on your career aspirations
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