Credit Controller
2 months ago
Area- Surrey, England- Sector- Accounting - Accounts Receivable- Salary- Competitive- Start Date- ASAP- Job Ref- 586800- Description
**CREDIT CONTROLLER**
**SALARY to £30K + Bonus + Benefits**
**WEYBRIDGE**Main Responsibilities**:
- To ensure accurate and timely notes are against each customer account in Oracle.
- To continually meet the cash collection and debtor day targets as set by the company.
- To understand all business procedures to easily identify any potential barriers to payment.
- To proactively manage all customer queries, through investigation to query completion.
- Maintain own ledger; ensuring correct details are registered resolving unallocated cash, credit balances and customer refunds
- To ensure daily debtor calls are duly made as part of monthly collection strategy.
- To make decisions regarding customer holds and when litigation processes should begin.
- To work with revenue billing, order authorisation, sales teams, and other internal contacts to ensure correct information is provided to customer.
- To post cash payments onto customer accounts.
- Work with the Team and the Credit Manager on Direct Debit collections and processing.
- Update Lease payments in Oracle, reconciling lease company prepayments
- To ensure manager consistently advised of any customer issues.
- To ensure over 60day debt is kept to a minimum.
- Comply with all Group policies, procedures, and objectives.
- Undertake any ad-hoc duties as directed by the Credit Manager.
**Skills and Experience**:
- Previous experience in credit control desirable but not necessary
- Experience dealing with customers in any capacity would be advantageous
- Diligence is key, strong focus on daily tasks
- Must be well organised performing daily and monthly duties
- Good critical thinking skills for customer disputes, account reconciliations
- Must feel confident dealing with customers both on the phone and in writing
- Strong computer skills, with proficient level of excel.
- Ability to perform as part of a team and within a busy office environment.
- Desire to learn and progress within Credit Control, opportunity to study for credit control qualifications is offered with this role
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