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Junior IT Service Desk Support Analyst
4 months ago
We are recruiting a full time **Junior ITService Desk Support Analyst** to join a thriving and busy IT Department.
This full time role involves working in the Reading Head Office, 3 to 4 days a week. Flexible working will also be required including some out of hours. **The Junior IT Service Desk Support Analyst** will be called upon to support staff based in other Education Development Trust locations and home workers.
**Desirable Experience**:
? Some experience of working in an IT support capacity in a medium or large organisation
? Some experience of working in a customer service environment
? Use of a Call Logging system ? History of working to Service Level Agreement targets
**Interview dates**: Virtual Interviews will begin to take place throughout January/February using Microsoft Teams for first stage interview and face to face if selected for a 2nd stage interview.