Admin Team Leader

2 weeks ago

Peterborough, United Kingdom Quai Digital Full time

**ADMIN TEAM LEADER**

**Overall purpose of the job**:
Reporting in to the Admin & Reporting Manager, this role is predominantly to lead one of two admin teams. Their responsibility is to complete multiple and varied processes for our clients within the service level agreement timeframe and whilst maintaining excellent attention to detail and customer service.

We are looking for someone who is able to inspire, motivate, and be a role model for the team whilst the business goes through significant development.

**Main Activities**:

- Assisting the team with processing and checking all aspects of product and investment administration, for SIPP, ISA, GIA, & LISA
- Day to day managing of the Admin Team
- Organising and distributing workload to team members
- Performance Managing the team members
- Completing regular 121s and ensuring that daily feedback is delivered constructively
- Coaching, mentoring, and professional development of the team
- Evaluating current processes and implementing efficiencies across the team ensuring that they adhere to regulations
- Assisting in the implementation of new clients
- Ensuring that procedures are fully documented and regularly reviewed
- Supporting the Admin & Reporting Manager with ad-hoc duties
- Acting as an escalation point for the team on queries and resolving them by utilising the knowledge found within other areas of the business
- Support the other Admin Team as and when required

**Knowledge, Skills, and Personality**:
**Essential**:

- People management experience
- Excellent communication skills (verbal and written) and the ability to liaise with employees across all levels
- Ability to work within an extremely challenging and busy environment
- Have a passion for providing excellent customer service to our clients and their investors
- Highly organised, with the ability to prioritise workloads and have excellent attention to detail
- Have a positive, flexible, and can-do attitude with the ability to influence and lead a team
- A good working knowledge of Microsoft Office, especially Excel

**Desirable**:

- Experience and knowledge of retail financial products (SIPP, ISA, GIA, LISA)
- A qualification in pension administration
- Experience with Google Mail and Google Drive

**Job Types**: Full-time, Permanent

**Salary**: Up to £29,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Peterborough (required)

Ability to Relocate:

- Peterborough: Relocate before starting work (required)

Work Location: In person

Application deadline: 22/03/2024

  • Driver Team Leader

    2 weeks ago

    Peterborough, United Kingdom Leader Online LTD Full time

    **Key Responsibilities**: Note: Below are some key, core areas. The list is not exclusive or comprehensive. - Health and Safety of yourself and others. To carry out all activities in a manner that promotes safety to yourself and your colleagues. - Lead the team to ensure all daily deliveries are completed. - Ensure accurate loading, unloading, and delivery...

  • Driver Team Leader

    2 weeks ago

    Peterborough, United Kingdom Leader Online LTD Full time

    **Key Responsibilities**: Note: Below are some key, core areas. The list is not exclusive or comprehensive. - Health and Safety of yourself and others. To carry out all activities in a manner that promotes safety to yourself and your colleagues. - Lead the team to ensure all daily deliveries are completed. - Ensure accurate loading, unloading, and delivery...

  • Team Leader

    2 weeks ago

    Peterborough, United Kingdom Reliant Resourcing Full time

    We have an excellent role for a Team Leader working for a leading organisation based in Peterborough. As the Team Leader you will be responsible for leading and managing a team in a controlled warehouse environment ensuring smooth operations and a well functioning and productive team.  Providing an excellent service to all stakeholders you will ensure the...

  • Team Leader

    1 week ago

    Peterborough, United Kingdom Reliant Resourcing Full time

    We have an excellent role for a Team Leader working for a leading organisation based in Peterborough.As the Team Leader you will be responsible for leading and managing a team in a controlled warehouse environment ensuring smooth operations and a well functioning and productive team.  Providing an excellent service to all stakeholders you will ensure the...

  • Team Leader

    2 weeks ago

    Peterborough, United Kingdom Reliant Resourcing Full time

    We have an excellent role for a Team Leader working for a leading organisation based in Peterborough.As the Team Leader you will be responsible for leading and managing a team in a controlled warehouse environment ensuring smooth operations and a well functioning and productive team.  Providing an excellent service to all stakeholders you will ensure the...

  • Team Leader

    5 days ago

    Peterborough, United Kingdom RELIANT RESOURCING LIMITED Full time

    We have an excellent role for a Team Leader working for a leading organisation based in Peterborough. As the Team Leader you will be responsible for leading and managing a team in a controlled warehouse environment ensuring smooth operations and a well functioning and productive team. Providing an excellent service to all stakeholders you will ensure the...

  • Team Leader

    4 days ago

    Peterborough, Peterborough, United Kingdom Making Space Charity Full time

    Overview:Team Leader (full time) £12.65 per hourLead with your Heart at Making SpaceMaking Space is an award winning and values based national charity, we always aim high and our vision is to put Wellbeing at the Heart of Health & Social Care. At Making Space our focus is upon building relationships, connecting communities and providing quality care as...

  • Admin Officer

    2 weeks ago

    Peterborough, United Kingdom Ministry of Justice Full time

    **Admin Officer - 78605** **£22,940** **Peterborough**: **Job Title: Admin Officer** **Grade: AO** **Overview** HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, along with non-devolved tribunals in Scotland and Northern Ireland, ensuring justice works for...

  • Trainee Charity Team Leader

    4 weeks ago

    Peterborough, United Kingdom Hospitals Charity Full time

    **We are offering **an amazing** **opportunity **for a team leader or trainee team leader **to represent a **fantastic** **charity **and grow a team within a regional area.** **Benefits**: - You choose the days and hours that you work - An exclusive training package and full ongoing support from an experienced management team - Industry leading commission...

  • Admin Assistant

    3 weeks ago

    Peterborough, United Kingdom Ministry of Justice Full time

    **Admin Assistant - 68278** **£21,775** **Peterborough**: **HM Courts and Tribunals Service**: **Directorate: South East Region**: **Job Title / Grade: Admin Officer (AO)**: **Location: Peterborough Magistrates’ Court, The Court House, Bridge Street, PE1 1ED**: **Duration: 12 Months Fixed Term Contract**: **Salary: National: £21,775**: This position is...

  • Admin Assistant

    3 weeks ago

    Peterborough, United Kingdom Ministry of Justice Full time

    **Admin Assistant - 68278** **£21,775** **Peterborough**: **HM Courts and Tribunals Service**: **Directorate: South East Region**: **Job Title / Grade: Admin Officer (AO)**: **Location: Peterborough Magistrates’ Court, The Court House, Bridge Street, PE1 1ED**: **Duration: 12 Months Fixed Term Contract**: **Salary: National: £21,775**: This position is...

  • Admin Officer

    2 weeks ago

    Peterborough, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 310855**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- MOJ Grade AO**Contract type**: - Fixed Term**Length of employment**: - For a period up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible...

  • Customer Team Admin

    7 days ago

    Peterborough, United Kingdom Activate Group Limited Full time

    **Job title**:Customer Team Admin **Department**:Sopp+Sopp **Location**:Peterborough **Hours**:37.5 hours per week **Salary**:Competitive, plus bonus. **We're looking for a Customer Team Admin to be part of our success story.** **Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies.** **Great career development opportunities...

  • Chemotherapy & Outpatients Team Leader

    3 weeks ago

    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Cancer Services Admin Team. We are looking to recruit an enthusiastic and motivated individual to join our small but very busy and dedicated Admin Team. The post holder will oversee chemotherapy booking within the Haematology/Oncology Department. The post holder will be responsible for co-ordinating the transfer...

  • Chemotherapy & Outpatients Team Leader

    3 weeks ago

    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Cancer Services Admin Team. We are looking to recruit an enthusiastic and motivated individual to join our small but very busy and dedicated Admin Team. The post holder will oversee chemotherapy booking within the Haematology/Oncology Department. The post holder will be responsible for co-ordinating the transfer...

  • Admin Assistant

    3 weeks ago

    Peterborough, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 259301**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Admin Assistant

    3 weeks ago

    Peterborough, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 259301**Salary**: - £21,775**Job grade**: - Administrative Officer- AO**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Chemotherapy & Outpatients Team Leader

    4 days ago

    Peterborough, Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    An exciting opportunity has arisen within the Cancer Services Admin Team. We are looking to recruit an enthusiastic and motivated individual to join our small but very busy and dedicated Admin Team.The post holder will oversee chemotherapy booking within the Haematology/Oncology Department. The post holder will be responsible for co-ordinating the transfer...

  • Admin Officer

    3 weeks ago

    Peterborough, United Kingdom Brook Street Full time

    **_Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone._** **_Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who...

  • Admin

    2 weeks ago

    Peterborough, United Kingdom Gi Group Full time

    **Full Time**: **Temporary**: - Our client based in Peterborough is looking for an admin assistant to join the team. Immediate start available- £11.00 per hour. Overtime paid after 44 hours worked at £16.50 per hour - Working Monday to Friday 9am to 3pm - will change to 9am to 5pm once the site get busier. - Previous admin/customer service experience is...