Room Service Waiter/waitress

7 months ago

Edinburgh, United Kingdom Marriott International, Inc Full time

**Additional Information** 40 hours per week - fix term

**Job Number** 24110086

**Job Category** Food and Beverage & Culinary

**Location** W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management
**W Edinburgh is hiring Waiters and Waitresses to join Room Service as part of the team We invite you to play an integral part in bringing to life this unique brand in Edinburgh and a fast paced team.**

**Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.**

**ABOUT THE BRAND**

Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.

**ABOUT THE ROLE**

Reporting to the Room Service Manager, as Room Service Waiter/Waitress, you will play a key role in our guest’s stay with us, by serving them food and drinks in he comfort of their own rooms and making them feel like they are in a home away from home.

Joining the team means you will be instrumental to the success of the hotel’s opening and beyond. We are looking for people who as detail-oriented, a people-person and works well under pressure

As Room Service Waiter/Waitress, key aspects of your role will include:

- Ensuring food and drinks are perfectly presented before serving to guests
- Serve food courses and alcoholic beverages to guests in their rooms
- Answer any questions on the menu selection, including how food has been prepared, any modifications that can be made, and what allergens are present
- Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs and special requests
- Maintain cleanliness of work areas, china, glass and silverware before serving it to guests
- Restock items
- Present physical and accurate check to guests and process payments on service
- Follow health and safety guidelines and policies to report accidents and injuries

Our ideal Room Service Waiter/Waitress is someone who has:

- Strong organization and multi-tasking skills
- The ability to stay calm under pressure
- The ability to prioritize
- Confidence interacting with guests
- Good communication skills
- A positive mindset
- A genuine passion for working in hospitality

In return for your hard work, we give you:

- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world
- Discounts for your friends and family
- Specially curated discounts in thousands of shops

**ABOUT THE PROPERTY**

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon - reflecting the city’s festival spirit - this 12-storey structure is the centrepiece of Nuveen Real Estate’s Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.

This W hotel aims to help redefine the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.

The new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.

A real highlight of this property is its rooftop bar and outdoor terraces, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy tha

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