Senior IT Support Engineer

4 weeks ago

Sidcup, United Kingdom YourRecruit Group Full time

**How does working for an established multi-academy trust sound? Their primary aim is to support various Primary & Seconary Academies and are committed to providing outstanding teaching and learning to enable all pupils to meet the challenges of thetwenty-first century.A great opportunity for someone looking for a career, not just a job**

On top of the salary, you will also be entitled to fantastic benefits including, 25 days annual leave plus Bank Holidays, Holiday Increase Yearly, Pension, Discounted Vouchers, plus lots more

**Sound interesting? Read on**

Currently looking for a Senior IT Support Engineer to provide a Tier 2 IT support to resolve higher level issues across regional academies and support the IT manager in distribution of IT support across the region.

**IT Support Engineer Responsibilities**:

- Monitor and maintain computer systems and networks
- Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs

**Essential Skills**:

- 2nd Line support experience
- Working experience with Servers - Managing Antivirus, Backups and SCCM or WDS
- Strong Active Directory experience - Adding/Removing Users and Password resets and Group Policy Management
- Wi-Fi/Aruba experience and understanding
- Switches and Infrastructure - DHCP/DNS and VLANS

**Desirable**:

- Managing projects using the essentials technologies
- Managing VLAN Ports
- Education experience

It is **mandatory** that you hold a full UK driving license for this post.

Working hours: 8am - 4pm

**Interested?**
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