Financial Assessment and Visiting Officer

3 weeks ago


Kingston upon Hull, United Kingdom Hull City Council Full time

Reference
- HUL/23/0764

**Full Time Equivalent Salary (based on a 37 hour working week)**
- £24702 - £26873

Occupational group
- Finance
- Job term
- Full Time
- Appointment type
- Fixed Term
- Hours
- 37
- Division
- Finance & Transformation - Directorate
- Closing Date
- 23 November 2023
- Proposed Shortlisting Date
- 24 November 2023
- Proposed Interview Date
- 29 November 2023
- Place of work
- City Treasury Building, Hull HU1 2AB
- For an informal discussion please contact
- Julie Medcalf
- Contact telephone
- 01482 613346

**Are you passionate about making a positive and lasting difference for the people of Hull?** **Are you interested in working in an ever-evolving service area?**

This is an opportunity to work in a fast-paced environment dealing with all aspects of financial assistance to meet the needs of vulnerable customers across the city.

This role is primarily to increase payments into Hull City Council to reduce the overall Adult Social Care (ASC) debt. The role is incredibly varied, and often no two days are the same. Duties will include completing financial assessments for non-residential and residential services; providing benefit advice to service users, maximise clients benefits, as well as negotiating payment arrangements for debts.

Within this role you will be working with vulnerable service users, their representatives, or other organisations sensitively about financial matters and any arrears. There will be a requirement to visit clients in their home or an NHS / LA setting.

You will be confident and assertive and must have excellent interpersonal and communication skills to be able to deal with people at all levels and work in partnership with other Council services including Social Services, Welfare Rights, NHS along with other external agencies.

You will need to be highly organised and able to manage your time effectively, work on your own initiative under mínimal supervision and able to work as part of the team whilst taking responsibility for your own workload.

These posts are fixed term for 12 months

Benefits of working for Hull City Council - Working for hull city council

Why Hull is a great place to live and work - Working for hull city council

We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Hull City Council embraces the principles of WorkSmart and this post has been identified as a suitable role. WorkSmart principles create opportunities facilitating a combination of working in the office, adhoc homeworking, or working from various locations, therefore being flexible about where/ how you carry out your role, the specific opportunities available will be discussed at interview.



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