Wellbeing Companion Volunteer

3 months ago

York, United Kingdom ST LEONARDS HOSPICE Full time

The St Leonard’s Wellbeing Service encompasses a range of services to support patients affected by life-limiting illnesses, as well as their families and carers, across our region. Wellbeing Companions are based on the In Patient Unit at the Hospice which provides specialist palliative care for patients diagnosed with a life-limiting illness. They may be referred in for symptom control, respite, or end of life care.

**The role of Wellbeing Companion is aimed at improving quality of life for patients staying on the In Patient Unit, by offering meaningful activities, companionship and active listening support.**

**When am I needed?**

Volunteer shifts start at 14:00 and finish about 15.30, depending on uptake on the day. Shifts can be covered on a weekly, fortnightly or ad-hoc basis as need arises.

We are looking to train a new group of Wellbeing volunteers starting in March.

***:
**What will I be doing?**

This is a new role which we hope will develop over time. Initially your role will include:

- Being available and present to patients and their visitors, as an active, empathetic, and open listener.
- If a patient is too unwell to leave their room, you will provide companionship in the patient’s bedroom and engage them in suitable activities.
- Sitting and chatting, reading out loud for an individual, sitting quietly or watching TV together.
- Serving refreshments to patients and their visitors.
- Alerting staff to any immediate care needs.
- Reporting any concerns for a patient’s wellbeing, or any disclosures made to you, in a timely manner and in accordance with hospice safeguarding procedures (training will be given).

**What skills and qualities will I need?**
- Be warm, compassionate, empathetic, and non-judgmental.
- Be able to engage people and put them at their ease.
- Have good quality listening skills - training and refresher training will be offered.
- Have a genuine interest in people.
- Be self-aware and able to reflect on your own experiences and feelings - regular opportunities to reflect will be offered by the Spiritual Care Lead and the wider Wellbeing Service staff.
- Have a good understanding of personal and professional boundaries.
- Be able to maintain confidentiality within the bounds of our safeguarding obligations.

**How will I benefit from being a **Wellbeing Companion**?**
- Be part of a friendly and valued team.
- Enjoy some time in good company knowing you have made a difference to someone’s day.
- Receive thorough initial training and ongoing support and training.
- Be part of enhancing the quality of life for seriously ill people and their loved ones.
- Have the opportunity to reflect and share with others on a regular basis.
- Share your interests with someone new or learn a new skill or hobby.

**Support and Supervision**

Volunteers are required to complete mandatory training modules which are usually delivered via our online platform. Additional, booster and refresher training may be delivered as needed via e-learning, video links or face to face. You may also be invited to attend role specific in person meetings where appropriate.

**About the Hospice**

St Leonard’s Hospice provides care and support to those living with life-limiting illnesses and to the people they care about. We couldn’t carry out the important work we do without a committed and talented team of Volunteers and Supporters - people of all ages, and from all walks of life who help us provide care, assistance, and support throughout the organisation, as well as promoting the work of the hospice in local communities and raising crucial funds.

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