Receptionist

3 weeks ago


StokeonTrent, United Kingdom SMK Solicitors Full time

SMK Solicitors, a well-established law firm specialising in immigration and family law, is currently seeking a friendly and professional receptionist to join our team. As a receptionist, you will be the first point of contact for our clients and play a crucial role in providing exceptional client care. This is a full-time position, Monday to Friday from 9am to 5pm.

**Responsibilities**:

- Greet and welcome clients and visitors.
- Answer, screen, and forward incoming calls promptly and efficiently.
- Provide accurate information to clients and direct them to the appropriate department or individual.
- Maintain cleanliness and orderliness of the reception area and conference room.
- Manage appointments, meetings, and court hearings.
- Assist with administrative tasks, including photocopying, scanning, and filing documents.
- Collaborate with other team members to ensure efficient office operations.
- Complete forms and other administrative documents.
- Raise invoices and deal with payments.
- Set up files in accordance with the firm’s case management systems and record deadlines.
- Assist colleagues with administrative tasks.

**Requirements**:

- Proven experience as a receptionist or in a similar customer service role.
- Excellent verbal and written communication skills.
- Exceptional interpersonal skills.
- Proficient computer skills, including Microsoft Office Suite and the ability to learn new software quickly.
- Strong organisational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to remain calm and composed under pressure.
- Discretion and confidentiality when handling sensitive information.
- Previous experience in a law firm or legal environment is preferred but not required.

**Benefits**:

- Professional development opportunities.
- Pleasant and supportive work environment.
- Opportunity to grow and advance within the organisation.

**Salary**: £20,081.00-£20,668.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stoke-On-Trent: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person

Expected start date: 11/09/2023



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