Insurance Liability Adjuster

3 weeks ago

Belfast, United Kingdom Brook Street Full time

Brook Street Recruitment is working on behalf of our insurance client to recruit a new full time and permanent Liability Adjuster
- Third Party Damage

**The Role**:
This is a technical, customer-facing role, the prime purpose of which is to conduct investigations to establish both policy and legal liability and to settle claims on behalf of our Insurer clients.

This will be mainly desk based though in person investigation is expected within your area. You will be managing third party public liability property damage claims of varying complexity ranging from construction liability, public liability, and products liability to motor trade. You will with working both independently and under licensed referral managing claims up to £100k in value.

An ability to self-organise is fundamental to this role as you will be managing correspondence, dealing with incoming calls, client updates and maintaining a strict diary processes to manage agreed service standards.

This is a homeworking role though there is the opportunity to split your time between the office and home, which can help support a healthy work/life balance. When you do spend time in the office, you'll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It's an ideal environment for working alongside and interacting with fellow colleagues.

**Key Responsibilities**:
Investigate the allegations made against policyholders, and to provide detailed advice and recommendations on policy and legal liability
Collate all relevant information, photographs, statements and documentation, to ensure that liability arguments are supported and sustainable
Identify fraud risks and concerns
Maintain proactive contact with all parties involved in the claims process and deliver results within agreed service standards.
To undertake litigation management where appropriate
Ensuring all databases, files and correspondence are correctly maintained providing a clear history of events, actions and explaining quantum assessment

**We they are looking for**:
Team working and collaboration skills
Good understanding of insurance law and policy wording interpretation
Knowledge and skills in understanding of contract, statute and civil liability
Strong investigation skills and attention to detail
Understanding how work with corporate clients, small business, Insurers and Brokers
Influencing skills to gain agreement to proposals, plans and ideas
The ability to listen and respond to people effectively whilst displaying empathy.
Good communicators who are clear and concise
The motivation to provide a prompt, efficient and personalised service to customers (external and internal)

What will you get for this role?

Competitive salary depending on skills, experience, and qualifications
Company Car/Car Allowance
Opportunity to work flexibly, whether from office and/or home
Health-care scheme
A Self Invested Personal Pension Scheme
Holiday allowance of 25 days plus bank holidays
Discounts on various products and services
Employee assistance programme for employee well-being
Life assurance
Group Income Protection
Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, well-being, and digital GP app

Salary will depend on background - up to 42K - plus company car/car allowance - its a desktop role with some travel

Brook Street are an equal opportunities employer

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