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Customer Service Advisor
2 days ago
Salford, United Kingdom Robert Walters Full timeOur client is seeking an experienced Customer Service Advisor to temporarily join their team during the busy Christmas period. This web-based role offers the opportunity to work in a fast-paced environment, providing exceptional service and support to customers of one of the UK's leading online retailers.What you bring:Experience working in a Customer...
Customer Service Advisor
4 months ago
Great working patterns and work culture
- Possibility of being made permanent
**About Our Client**:
Our client is a well-known Utilities business that values customer centricity. They seek new ways to increase customer growth and support every individuals needs. The Temporary Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and joining a interactive team.
**As a Temporary Customer Service Advisor you will be**:
- Be first point of contact for customers in relation to any queries they have with their account
- Endeavour to resolve any issues the customer may have
- Communicate feedback to senior personnel on the customer experience and issues
- Ad hoc duties as and when required
**The Successful Applicant**:
**To be successful in this role**:
- Excellent communication skills that promote great customer conversations
- Experience within customer service, ideally within telephony roles
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Able to work in a team setting as well as independently
- Strong IT skills
**What's on Offer**:
**In return, our client can offer**:
- Excellent working patterns
- Great work culture
- Temp to perm opportunity
- Free on-site-parking
- Close to main transport links
- Contact
- Lee Mcerlean
- Quote job ref
- JN-062023-6098092
- Phone number
- +44 161 829 0398