Credit Controller

JLL supports the Whole You, personally and professionally.

What this job involves
A position within the Tenant Collections Team helping the department achieve its ambition of being market leading with brilliant fundamentals
To collect any outstanding charges from tenants
Provision of accurate arrears reports.
Provide arrears statistics.
Ensure a high level of collection rates.
Achievement of client collection statistics targets.
Have regular meetings with portfolio managers providing comments on arrears.
Update tenant contacts on system.
Liaise with treasury team over allocation of funds.
Assist treasury team to ensure unallocated cash kept to a minimum.
Prepare monthly and quarterly reports for both internal and external clients as required.
Ensure that any management agreement targets are met.
Instruct Enforcement Agents.
Instruct solicitors.
Reconciliation of tenant accounts and resolving tenant queries.
Work within the best practice guidelines to ensure a common and consistent approach is used across the company.
Any other duties necessary to assist with the running of the various portfolios within the team.

Desired skills and experience for this job
Knowledge/experience of basic accounting.
Knowledge of Service Charges, which are applied to properties, is an advantage.
Minimum GCSE Level education including Maths and English.
Good Excel skills, to pivot table, VLookup level advantageous.
Good interpersonal skills.
Ability to work under pressure.
Good communication skills.
Ability to set own priorities.
Organised and able to work to detail and to deadlines.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.