Lodge Housekeeper

**Position**: Lodge Housekeeper

**Reports to**: Dumfries House Lodge Manager

**Salary**: NLW

**Location**: Dumfries House Lodge

**The Prince’s Foundation**

The Prince’s Foundation provides holistic solutions to challenges facing the world today. We champion a sustainable approach to how we live our lives and build our communities, we run a diverse programme of education and training for all ages and backgrounds, and we regenerate and care for places where communities thrive and that visitors enjoy.

We work nationally and internationally but at the heart of our organisation is the heritage-led regeneration of the Dumfries House estate and its wider community, where our principles and philosophies are explored and put into practice.

The work of The Prince’s Foundation is inspired by The Prince of Wales’s philosophy of harmony: that by understanding the balance, the order and the relationships between ourselves and the natural world we can create a more sustainable future.

**The Role**:
Cleaning and tidying Lodge bedrooms and public areas to a high standard of cleanliness, safety, hygiene and adherence to legal requirements. Housekeepers are required to be knowledgeable and be able to respond to situations that arise.

**Key Tasks**:
Specific Duties will include:

- clean corridors, lobbies, stairways, and lounges as well as guest rooms
- organise work schedule from the room status list, arrivals and departures (in head housekeepers absence)
- distribute linen, towels and room supplies
- restock room supplies such as drinking glasses, soaps, shampoos, writing supplies,
- replace dirty linens with clean items
- inspect and turn mattresses regularly
- store all dirty laundry in linen bags with Dumfries House Estate policy
- monitor guest laundry bags
- replace laundry bags and slips
- check all appliances in rooms are in working order
- realign furniture and amenities according to prescribed layout
- respond to guest queries and requests
- respond to calls for housekeeping problems such as spills, broken glasses, ironing requests
- deliver any requested housekeeping items to guest rooms
- remove room service items
- organise and restock cart at the end of the shift
- ensure confidentiality and security of guest rooms
- follow all company safety and security procedures
- report any maintenance issues or safety hazards
- observe and report damage to Lodge property
- Other duties, commensurate with the grading of the post that may be assigned by Lodge Manager or Hospitality Manager.

**Person Specification**

The essential skills, knowledge and experience required are:

- Ability to interact appropriately with customers
- Physical stamina and mobility including ability to reach, kneel and bend
- Reliability and adaptability
- Teamworking
- Integrity

**Other**:

- The post will be based at Dumfries House Lodge.
- Your working hours will be part time plus holiday cover.
- You must have the legal right to work in the UK.

**Job Type**: Zero hours contract

**Benefits**:

- On-site parking

Ability to commute/relocate:

- Cumnock, KA18 2NJ: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location