Shift Team Leader

4 weeks ago


West Drayton, United Kingdom gategroup Full time

**About the role**:
As we continue to grow, we are looking for team leaders to manage the growing team in the Wash and Pack section. Reporting to the Section Manager, the Shift Team leader will lead the shift/team in order to deliver business objectives and targets to optimize company resources, within own area of responsibility.

The Wash and Pack area is responsible for activities as listed below:

- General washing, sorting, assembling, packing and positioning of the aircraft equipment
- Processing and striping trolleys and delivering to the relevant department/s
- Off loading and sorting equipment/food and ensuring it is delivered to the correct processing area

**Main Duties and Responsibilities**:

- Ensures completion of tasks in an effective and efficient way according to agreed objectives, budget, procedures and specification; provides reporting as required.
- Creates and maintains a positive working environment through appropriate actions and behaviors.
- Resolves or/and escalates conflict and provides solutions and executes corrective actions.
- Supports and maintains CI initiatives.
- Carries out performance monitoring of team members on shift.
- Attends operational meetings as assigned.
- Communicates, engages and develops team members to enable them to maximise their contribution to the section's performance.
- Accountable for legal/ HACCP compliance across health and safety, food safety, security, and gateOPEX (in-house operational excellence programme).
- Contributes and manages within defined information systems and working procedures to ensure quality of product and service to the customer.

**Qualifications & Experience**:
**Education**:

- Ideally educated to a degree level but not essential

**Work Experience**:

- Experience of working in a fast-paced environment leading a team.
- Previous shift / staff management experience ideally within food manufacturing sector.
- Minimum of 2 years relevant operational experience.

**Technical Skills: (Certification, Licenses and Registration)**
- Food hygiene, security, H&S experience/qualification preferred.
- Awareness of aviation security preferred
- Exceptional attention to detail and accuracy
- Team management skills
- Proactive and flexible attitude
- Sound analytical & Problem-Solving Skills

**Benefits**
- Free onsite parking,
- Complimentary meals and refreshments,
- Free uniform,
- Life insurance
- Competitive holiday entitlements

**About the Company**

Gate Gourmet is the world's largest independent provider of catering services for airlines and are the core business behind Gate group, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270-plus customers at some 120 airport locations around the globe.


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