Debrief Clerk Afters

Menzies Distribution are currently recruiting for a Debrief Clerk to work out of our depot in Bathgate, West Lothian (Formally JBT)
- Full time, permanent work, paid monthly._
- **Monday to Friday 1pm until 10pm, £26000 P/A**

Debrief Clerk duties:

- Answering inbound telephone calls, assisting customers with enquiries, and adhering to depot KPI's
- Assisting drivers with locating addresses and providing delivery instructions
- Assisting customers and providing excellent customer service
- De
- Ensuring contractor paperwork is completed
- Basic administrative duties
- To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
- To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
- Carry out such other duties as may reasonably be requested by the Management or the Shift Manager
- Be Computer literate
- Report daily into managers at the start of the shift and again at the end regarding driver performance issues and action taken
- Manage drivers compliance Vs Daily targets
- KPI reporting
- Minimise agency & corrolate time sheets
- An understanding of transport legislation and logistics operations
- Experience of working in a transport/logistics environment
- Able to react quickly to information, helping solve any challenges to routes
- Experience using in-house transport management systems is an advantage

**Benefits**:

- 31 Days Annual Leave (Pro-Rota)
- Pension Scheme
- Life Cover
- Cycle to Work Scheme
- Eye Care