Compliance Manager

2 weeks ago


Redhill, United Kingdom Lloyd Recruitment Services Ltd Full time

**Compliance Manager**

**£50k - £60k**

**£6K car allowance**

**30 days holiday**

**Annual Bonus**

**Excellent additional benefits package**

Joining the Regulatory Control - Consumer Risk team, you will be responsible for overseeing all compliance matters across the business, with a specific focus on the consumer and conduct risks, whilst promoting compliance culture throughout the business.

**The Individual**:

- Previous Compliance experience, coupled with a relevant qualification
- Experience in regulatory conduct
- Conduct and reputational risk experience
- Experience implementing change and the customer journey
- Strong knowledge of current UK regulation affecting business and industry
- Extensive knowledge of compliance issues within consumer credit
- Strong FCA regulations

**Duties**:
**Reputational Risk**:

- Identify and assess reputational risk across the business**(**within the remit of compliance)
- Establish and regularly review the compliance reputational risk profile with the Compliance Risk Manager and submit any proposed changes
- Ensure that reputational risk is managed effectively across the business and liaise with internal stakeholders regarding identified risks and agree actions
- Ensure that any regulatory changes are implemented effectively
- Implement controls and ongoing oversight

**Conduct Risk**:

- Responsible for ensuring that conduct risks are properly identified and adjusted where necessary
- Ensure that the management of conduct risk is embedded within the business
- Ensure that conduct risk is managed effectively
- Ensure that any regulatory changes are implemented effectively
- Develop a conduct risk profile in conjunction with the Compliance Risk and MI Manager
- Implement controls and oversight to assist in the management and mitigation of conduct risk

**Responsible Banking**:

- Design and implement appropriate responsible banking measures across the business along with other internal stakeholders
- Test responsible banking outcomes
- Implement controls and oversight

**Product Oversight**:

- Act as the compliance SME for product development and changes
- Development and implementation of suitable product governance controls (within the remit of group governance)

**Customer Journey / Vulnerable Customers**:

- Responsible for ongoing oversight of the customer journey and test outcomes
- Ensure that changes made across the business are assessed for impact on factors relevant to consumer, conduct and cultural risks
- Responsibly for ensuring that vulnerable customer policies are in line with current regulatory requirements
- Ensure that vulnerable customer procedures are appropriate
- Ensure that customer outcomes are appropriate and enhanced where required



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