Account Manager

2 weeks ago


London, United Kingdom Creative Recruitment Full time

**2 DAYS ON-SITE PER WEEK/ 3 DAYS REMOTE - London based**

A World-leading content strategists working on content, copywriting and strategy have an opportunity for an **Account Manager** to join their team.

You will be working with someone of the worlds leading global brands.
They are looking for someone to own their relationships with clients, charm them and lead the way on ensuring they get the best possible service and solutions.
**ROLE RESPONSIBILITIES**:

- Own our 'client success' process and lead on client relationships
- Work with the Strategists to provide added value and best possible results for clients
- Work with the Project manager to ensure clients are happy and that projects are running smoothly
- Calling, meeting, entertaining and fostering close relationships with clients
- Proactively explore opportunities to expand existing clients spend
- All new work/quoting discussions with client
- Defining and commissioning creative team (choosing writers, strategists etc.)
- All initial briefing for new projects
- All project finances, managing and forecasting budgets
- Assistance to the MD with Invoicing and Credit Control
- Work with MD and other AMs to improve processes
- Think in 'money terms' only and owns the commercial success of the client account

**ESSENTIAL EXPERIENCE**:

- At least 3 years of experience working in a creative/marketing/digital agency, as an
- Account Manager
- Thorough understanding of digital marketing
- Proven record of proactive relationship building and maintenance with high-end stakeholders
- Experience running budgets and invoicing
- Experience implementing/running a client NPS (or other client satisfaction methodology).
- Proven experience of growing clients' accounts
- Experience briefing a creative team
- Excellent working knowledge of GSuite and Microsoft Office
- Experience using Xero - an advantage
- Have worked on several budgets at a time - an advantage
- Knowledge/ experience with copywriting - an advantage

**PERSONAL SPECIFICATION**:
? A true people person and a team player
? Charismatic and charming
? Excellent written and verbal communications skills
? Hardworking, persistent, and dependable
? Sales-oriented
? Commercially driven
? Positive and enthusiastic
? Good with technology
? Organised
? Able to think strategically and advise clients of the best solutions for them 'on the spot'
? Interested in personal development
**THOSE DETAILS YOU SCROLL DOWN FOR**:
? Full-Time hours. £38-42k a year, depending on experience
? Work from home Mondays and Fridays and flexible working hours (generally flexible all round and happy to negotiate further flexibility)
? London-based preferred
- we're right next to Greenwich station
? Allocated personal development budget and a mentorship scheme
? Staff Treats, health benefits and enhanced parental leave
? 25 holiday days a year + one extra day for volunteering work + bank holidays
? And so so much more

Creative Recruitment is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.



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