Receptionist

2 months ago


Manchester, United Kingdom Lah Property Marketing Full time

We have a fantastic opportunity for an experienced and immaculately presented front of house receptionist. We’re looking for someone with personality and enthusiasm to ‘own’ the reception and help drive a sense of community in the building. You should enjoy taking ownership and working independently but you will also support building management team.

The fabulous boutique office building is located minutes from Manchester Victoria Station.

Key Responsibilities

**Reception responsibilities**
- Meeting and greeting all visitors to the building to ensure a warm welcome
- Managing deliveries - including couriers and post
- Managing the access system, creating access cards, and running reports as and when required
- Work collaboratively with the reception team based in the adjacent building
- General administration as required

**The building**
- Support the Building Manager by capturing, reporting and managing building issues
- There is some vacant space, so you will support the sales and leasing agents, ensuring vacant area is looking pristine and ensure a hospitable welcome to potential new occupiers
- Manage contractors visiting the building to carry out maintenance or repairs
- You will pay particular attention to the security of the building
- Produce a weekly update report for key stakeholders

**Tenant engagement**
- You will research and introduce (when applicable) concierge/added value initiatives - aimed at delivering a community vibe and offering activities to increase enjoyment during the working day. This may include negotiating freebies or local discounts with businesses and pop-up activity
- You will develop a newsletter (when appropriate) for tenants to communicate such initiatives

Skills, Knowledge and Expertise
- You will be personable and proactive with a confident manner and able to deliver impeccable customer service.
- You have excellent communication skills and be a confident user of Microsoft Office and be willing to learn any in-house systems
- You will enjoy working independently and as part of a team
- You will previously have worked in a front of house reception role in a corporate office environment

About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

**Salary**: £25,480.00 per year


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