Housekeeping Attendant

7 months ago


Bath, United Kingdom DoubleTree by Hilton Bath Full time

**Housekeeping Attendant**:
**DoubleTree by Hilton Bath**:
**Salary**:£19,500**

**Job Type**:Permanent**
**Hours**:Part-time**
**Town**:Bath***:
Set on the banks of the River Avon in the beautiful Roman city of Bath and within walking distance to all the city's sites and attractions.

We are currently recruiting for **Housekeeping Attendant** to join our Truly Talented team.

Reporting directly to the Head Housekeeper, you will be responsible for maintaining the highest standards of cleanliness throughout the hotel. You will perform all required cleanliness tasks and ensure that our guests are receiving an excellent guest experience.

**What we offer**
- £19,500 per annum
- Permanent, Part-time contract (30hrs per week) will include weekends

**Benefits**
- Worldwide employee discounts at Hilton Hotels through Go Hilton program;
- Hotel discounts across all Axiom Hospitality hotels - colleague rates and up to 50% discount on F&B;
- 28 days holiday, including bank holidays, increasing yearly to 33 days;
- Discounts across retail, restaurants, events and more through our benefits & rewards portal;
- Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
- Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
- Yearly complimentary Axiom Xcape stayover after one year of service;
- A growing team with great training, progression, and promotion opportunities;
- Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
- Free meals while on shift;
- Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more

**Your role**

As a Housekeeping Attendant, your focus will be to create a positive and memorable arrival experience for guests through high standards of cleanliness and efficient service.

Responsibilities of the **Housekeeping Attendant** will include but are not limited to:

- Welcoming and acknowledging all guests; anticipating and addressing guests’ service needs;
- You will make sure that all guests’ rooms and public areas are beautifully presented to our guests, playing a key role in creating exceptional experiences;
- You will ensure a high level of customer satisfaction is always delivered in line with our core values and standards.

The ideal person for this role will be enthusiastic about change, focused on details and trusting.

**The core skills and experience required to succeed**
- Highly self-motivated, confident, decisive and able to work with limited supervision;
- Outstanding customer service skills with the ability to anticipate guests needs;
- A team player able to work to defined procedures and standards;
- Results-focused with a desire to succeed.

Having these core skills will put you one step further to joining Axiom Hospitality and the DoubleTree by Hilton Bath

**Opportunities for all**

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. We are working to reduce our hotels’ impact on the environment through internationally recognised ecolabel certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens, to collecting donations and fundraising. Our hotels aim to leave a positive impact in their neighbourhoods. At Axiom Hospitality we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.


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