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Legal Claims Advisor

4 months ago

Taunton, United Kingdom G2 Legal Limited Full time

Legal Claims Advisor - Taunton - To £20k
Be the first point of contact for all personal injury matters coming to this firm
**Benefits Include**:

- 25 days holiday (increases over time)
- Employee assistance program
- Starting salary up to £20,000
- Hardship loan, death in service insurance & Pension scheme

**What will you do?**
In this role you will process and filter all new client enquiries
Gain relevant information about potential personal injury or clinical negligence claims
You will then relay this information to a director, who will decide if it is possible to pursue the claim or not
You will then gather more information from the client as appropriate to build the basis of the claim
Explain fee arrangement options to clients (full training given)
**What will you need?**
You will already have an excellent telephone manner, and be able to quickly gain trust from potential clients
You should be able to ask the right questions to gather relevant information (full training given)
Some customer service (and/or sales) experience
- Ideally be a law graduate
- Have at least 6 months experience working within a law firm and enjoy working in a legal environment
- Some Personal Injury experience is preferred, but paralegals from other areas of law, looking to get experience within litigation and insurance law are encouraged to apply
- Be willing once a month be willing to work 1 day over a weekend (with a day off in the week)
- Be willing one day a week to work a late shift 10am-7pm

This is a great position and starting point for your successful legal career Very friendly and supportive team.