Customer Care Administrator

4 weeks ago

Bradford, United Kingdom Farr Associates Recruitment Limited Full time

**Administrator**

**£21,250**

**February or April start date available.**

Bradford

Hybrid available or full-time office.

**My client is a little different to the usual Insurance businesses, rather than being part of a huge contact centre, here they have a more personable and welcoming team appeal.**

**The teams compromise of just 20 customer service professionals with all levels of customer support exposure and a supporting team of 12 administrators.**

**Alongside you will be supporting the technical team of engineers which is a larger team of around 40. All open plan, great incentives and most importantly the hours are**

**Monday to Friday - no early or late nights with the occasional Saturday eventually required once every 3 weeks for 3 hours - which is paid overtime.**

The company are looking to welcome people into the business that are looking for an office-based customer support adminisatrive role.

Or someone that has a wealth of administartive experience that can offer immedatei administartion support to the customer service teams and to their clients.
- This Insurance company are part of an International Group and offer great training programme to onboard new people into the business and support all the way through the training, offering full engagement from trainers and senior advisors._
- They encourage a positive result for all of their customers and on average process over 87% of their claims for customers._

You could have experience working within a busy office, reception or compliance/quality/contracts administration department. You will need to have the confidence to pick up systems quickly and accurately. As this is an initial fixed term contract, it requires someone with excellent admin support experience that is fast and accurate to take the pressure from the team.

Great opportunity to join a rewarding and hugely positive team based at their Bradford Head office.....with a possible permanent opportunity within the business.

**Starting salary £21,250 great working hours Monday to Friday with 3 alternate start times of 0830, 08.45 or 09.15**

**37.5 hours, great holiday allowance 25 days plus banks, free parking, pension, health insurance & other great benefits to discuss.**

For the administrator role, you must be able to demonstrate a strong ability to work under pressure, strong admin & database skills, a confident approach when communicating and a reactive and positive attitude.

**Lisa**

**Farr Associates.**

**Recruitment Specialist**

**Job Types**: Full-time, Temporary contract, Temp to perm
Contract length: 12 months

**Salary**: From £21,250.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Wellness programme
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Experience**:

- recent database, systems, Outlook: 1 year (required)
- recent office administration: 1 year (required)

Work Location: In person

Reference ID: CUSTCARE BRAD
Expected start date: 09/05/2023

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