Senior Pharmacy Dispensing Assistant

2 weeks ago


Gateshead, United Kingdom QE Facilities Full time

12 months fixed term - full time

We are an innovative and expanding Pharmacy Service looking for a reliable, flexible and customer focused individual to support the delivery of patient focused care through partnership. The successful applicant will be expected to undertake the duties of a Senior Pharmacy Dispensing Assistant.

Applicants are required to have Pharmacy Service Skills NVQ Level 2 (QCF) Qualification for Dispensing or a Community Pharmacy dispensing qualification with dispensing experience gained in a hospital pharmacy or community pharmacy. Applicants will also possess excellent communication skills, the ability to explain clearly and listen to members of the public and other healthcare professionals, excellent customer service skills, IT skills and must be able to work effectively as part of a team under pressure and have a flexible attitude to work to meet service needs.
1. Ability to carry out a ‘Pharmaceutical and Legal’ assessment of a prescription and dispense with high level of accuracy;
2. Understand individual role and responsibilities and know when to pass queries to Supervisor, Pharmacist or Superintendent Pharmacist.

Understand the principle of ‘Safer care’ in the dispensary and work within a ‘just culture’ environment for error reporting and learning from previous dispensing errors.

QE Facilities work to their own Terms and Conditions; they are not the same as Gateshead Health NHS Trust Terms and Conditions. This is not an Agenda for Change Pay Rate
1. Work as part of the pharmacy team to deliver a high quality, patient focused service from the QE Facilities Out-Patient Pharmacy;
2. To work independently and manage the dispensing of all Homecare prescriptions presented to the QEF Pharmacy to Home service;
3. Review and submit change requests for the Pharmacy to Home Standard Operating Procedures;
4. Demonstrate high level of competency in the use of the JAC Medicines Management System for stock ordering and stock control;
5. Take responsibility for the stock management (stock expiry, stock counts etc) for all Pharmacy to Home medicines;
6. Understand the importance of booking stock to the correct patient and cost centre and manage accurate Patient Medication Records (PMR);
7. Participate in the required stock taking procedures and report any Pharmacy to Home stock discrepancies to the Pharmacy Manager;
8. Understand the laws and regulations of a GPhC registered Pharmacy and work to the required standards at all times;
9. Assist in reception duties e.g. prescription reception and transfer, as per the QEF Out-Patient Pharmacy Standard Operating Procedure;
10. Be qualified and demonstrate competency when providing advice to the public and in making appropriate recommendations when selling ‘Over the Counter’ medicines;
11. Maintain and develop personal knowledge and skills;
12. Promote a clean and tidy environment in line with a ‘safer care’ dispensary policy;
13. Take responsibility for delivering the QEF Pharmacy Key Performance Indicator (KPI) targets for the Pharmacy to Home service.



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