Hotel Receptionist

Hotel Receptionist

**Duties**:

- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests using the hotel's reservation system
- Provide information about hotel facilities, services, and local attractions
- Answer phone calls and respond to guest inquiries
- Handle guest complaints and resolve issues in a professional manner
- Assist with booking reservations and managing room availability
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organised front desk area

**Skills**:

- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to address guest concerns or issues

If you have a passion for providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.

Experience with Guestline/Rezlynx is prefered

**Salary**: From £21,700.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Brecon, LD3 0YP: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Brecon, LD3 0YP

Reference ID: JPL/01