F&b Supervisor

6 months ago

Liverpool, United Kingdom DoubleTree by Hilton Liverpool Full time

Here at Doubletree by Hilton Hotel and Spa Liverpool, we take pride in our colourful personalities, positivity, sense of fun and a deep-routed passion for hospitality. It’s in our make-up

At the heart of the city, a 3-minute walk from Moorfields station, a stone’s throw from Liverpool ONE and a meander from the famous docks, we are central to the world famous highlights this cultural city has to offer.

We are currently seeking a Food and Beverage Supervisor with Events and Restaurant Experience to join our F&B team. Guest service, proactivity and positivity are what we are all about. We are looking for a Supervisor who can be hands on and motivated to lead the team with an infectious personality.

Experience and a Supervisor within Restaurants and Events is a must with a minimum of 2 years’ experience. This role is Full Time, 40 hours per week, various shifts, 5 days over 7. Salary DOE.

**Our Rewards**:

- Free meals on duty
- Excellent Career and Development Opportunities
- Discounted Parking
- Online and local retailer discounts
- Holidays: 28 days including bank holidays per annum

**The Role**:

- Delivery of exceptional customer service, providing an engaging and informative service.
- To review ratings on feedback websites, communicating to the team and improving on performance.
- To drive service and lead the team on daily task completion, providing follow up and constructive feedback.
- A competent knowledge of a range of beverages, inclusive of cocktails, wines and spirits (WSET qualification would be highly advantageous).
- A strong sales focus taking the opportunity to upsell as per your recommendations and menu pairings.
- Completion of preparations connected with opening and closing procedures.
- Ability to review and report on popularity of menu items, providing feedback to the F&B Manager.
- Training the staff on service standards inclusive of Breakfast / Bar / Restaurant Service and Till Operation.
- Taking responsibility for H&S with strong emphasis on cleanliness and hygiene practices (knowledge of bar line cleaning is highly desired).
- Placing orders for equipment, crockery and glassware.
- Reconciling and organisation of stock deliveries.
- Stock take preparations and assistance.
- Waste management, reporting and control of measures.
- Cellar Management
- Awareness of licensing laws and regulations (full training provided).
- Attendance at Operations Meetings in the absence of the F&B Manager.
- Follow up on receipt of BEO / Function sheets and putting preparation into motion.
- Ensuring presence and smooth running of the Restaurant and Events, directing the team as required.
- Liaising with all departments and bridging communication with the Events and Kitchen teams to ensure a smooth operation.
- Assisting the F&B team with any ad hoc tasks inclusive of event set up preparations.

So, if you have a great personality and are as passionate about hospitality as we are, then we want to hear from you

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Restaurant Supervisor: 2 years (required)
- F&B supervisor: 3 years (preferred)
- Hospitality: 5 years (preferred)

Work Location: In person

Reference ID: F&B Supervisor

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