Receptionistttt

**Job Title**:Receptionist

**Location**: Warneford Hospital, OX3 7JX

**Trust Location**:Oxford Health NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Oxford Health NHS Foundation Trust is the place for you.

**About the Trust**

Oxford Health NHS Foundation Trust is a community-focused organisation that provides physical and mental health services and social care with the aim of improving the health and wellbeing of all our patients and their families. Our trust provides community health, mental health, and specialised health services. We operate across Oxfordshire, Buckinghamshire, Berkshire, Wiltshire, Swindon, Bath and Northeast Somerset (BaNES).

**What you’ll be responsible for**:

- Receive calls to the Trust in a courteous and helpful manner. The postholder will be required to have excellent communication skills, be calm and reassuring. As callers may sometimes be in a distressed state. This role demands strong interpersonal skills coupled with compassionate assertiveness.
- Operate the Trust’s switchboard, answering incoming calls and transferring callers appropriately using tools provided. The post holder will be required to be well spoken with a good telephone manner including a clear voice.
- Undertake training in new skills required for the Coordination Centres effective operation and to maintain those skills in line with supervision and appraisal.
- Provide postal services for the trust including signing and recording of mail.

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS.
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

**You’ll have the following skills/experience**:

- Microsoft Office package knowledge e.g., Outlook, Word, Excel
- Excellent communication skills
- Previous NHS experience
- Ability to maintain confidentiality
- Previous admin/ receptionist experience
- This role may require you to show evidence of vocational level 3 qualification or at least 2 years reception experience._

**As a member of NHS Professionals, you have fantastic benefits**:

- **Competitive pay rates-** work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Temporary contract, Full-time

**Salary**: £14.11 per hour

Schedule:

- Monday to Friday

Application question(s):

- do you have previous reception experience?

Work Location: In person

Reference ID: 68502