Client Services Advisor

4 weeks ago


Stockport, United Kingdom Edengreave Limited Full time

**Client Relations Advisor - Stockport**

**Duties: -**
- Being the 1st point of contact speaking to clients providing a full professional service.
- Answering a high level of incoming calls.
- Outbound calls to discuss updates.
- Pro-actively speaking to third parties.
- Updating the management system with any notes and amend any details where necessary.
- General administration duties.
- Resolving customer issues and dealing with complaints.

**Essential: -**
- Previous experience in a customer service role i.e., retail or office-based customer service.
- Good Education (GCSE/A-Level equivalent)
- Excellent written and verbal skills.
- Confident over the phone.
- Team Player

**Benefits: -**
- 23 days holiday plus bank holidays + birthday off
- Full training on inception.
- Career development.
- Annual review.
- Death in Service Benefit
- Discounts for restaurants, shops, and health clubs

Hours of work - Mon-Fri - 8.30-5pm - 1 hour lunch (no weekends)

Salary £23,380 pa - to be increased April 2025

**Job Types**: Full-time, Permanent

**Salary**: £22,380.00 per year

**Benefits**:

- Company events

Schedule:

- Monday to Friday

Application question(s):

- Are you local to Stockport?

**Experience**:

- Customer service: 1 year (preferred)
- Inbound/Outbound: 1 year (preferred)

Work Location: In person

Reference ID: 1643



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