Front of House Receptionist

3 weeks ago


London, United Kingdom Adonia Medical Clinic Full time

**Front of house/ Receptionist
- West London**

**Medical and Skin Clinic**

**Full Time**

**Maida Vale, London**

**Salary + benefits**

**Front of House/Receptionist - Full time 5 DAYS PER WEEK including weekends £22,000 - £27,000 PRO RATA DEPENDENT ON EXPERIENCE**

A luxury medical clinic based in the heart of West London. The clinic specialises in Medical and Aesthetic procedures. You will be working as part of a dynamic team directly with medical consultants and working closely with the Medical Director. If you are energetic, motivated, looking to learn more and grow in the industry you will go very far.

Our values are include: precision, education, safety, effectiveness and ethical practice

Everyone's views are important and included in the vision of the clinic.

**Responsibilities**:
We are looking for a full time, motivated and hardworking and approachable person for this new clinic.
- Meet and greet patients.
- Booking appointments.
- Ensuring a high standard of hygiene throughout the non-clinical areas.
- Coordinating and managing the diary
- To liaise with clinical team to ensure the smooth running of the clients journey within the clinic.
- Answering phone calls.
- Ensure all the client’s needs are met while visiting the clinic to deliver 5 star customer service.
- Record keeping for client’s database as appropriate.
- Updating social media
- Planning and coordinating clinic events
- Ad hoc receptionist and administrative tasks
- Cashiering and sale of products

**Skills and Experience**:

- You will receive extensive training in our services and products in addition to role related training. Knowledge of industry essential.
- Outstanding communication and customer service skills
- Approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience.
- Enjoy working in fast paced environment.
- A team player with exceptional planning and organising skills
- Working knowledge of word, excel and powerpoint
- Working Knowledge of popular social media platforms desirable

**Package Benefits**
- Attractive base salary
- Uncapped commission scheme on product sales.
- Monthly sales incentive bonus
- Discounted treatments and products including injectables for you, friends and family Ongoing training and development

Required experience:

- Administration: 2 years
- Front Of House: 1 years

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 10 hour shift

**Experience**:

- Front of house in an aesthetic clinic: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 25/11/2023
Expected start date: 11/12/2023


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