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Operations Team Lead
4 months ago
**About Lakeside**
**LAKESIDE HEALTHCARE** is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.
**Living and breathing our values at Lakeside Healthcare**
**Caring & Respect**: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.
**Teamwork & Quality**: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.
**About the Team**
Lakeside Healthcare lead four Primary Care Networks. This role is based at our Four Counties PCN, covering Stamford and Bourne.
Since the inception of Primary Care Networks in 2019, we have witnessed remarkable growth and success stories within our PCNs, particularly in personalised care, pharmacy services, and the diverse clinical staff meeting the unique needs of our patients.
The role of PCNs in primary care and integrated neighbourhood healthcare is continually expanding, to adapt to this growth and align with the evolving landscape, we are expanding our teams to ensure we have the capacity to support our PCNs in delivering effective services for our patients, in partnership with our practices.
The role is key for our ambitions and is part of a wider PCN support team of ten people.
**Job Introduction**
The post holder will support the Clinical Director to ensure the smooth operational running of the PCN and will be involved in the management and development of the network.
- **Salary range: £27,375.07 - £33,241.16 (full-time equivalent) or £14.00 - £17.00 p/h **_
**What you will do**
- Responsible for PCN operational matters including delivery of the network DES and IIF achievement and supporting line management of PCN staff at sites.
- Production of performance and quality reports.
- Oversight and delivery of the network financial processes.
- Support operationalisation of the PCN strategy.
- Provide operational support to practices, their teams and PCN staff.
**Essential Criteria**
- Previous experience of working in an operational role that has included partnership and collaborative working.
- Line management and team management experience.
- An understanding of supporting delivery against existing and new service level agreements and contracts.
- Strong prioritisation and organisation skills.
- Knowledge of operational implementation and delivery methodologies.
**What we offer you (Benefits)**
- Generous holidays (additional long service entitlements).
- NHS pension and long service recognition.
- NHS Discounts (Blue Light Card).
- Career opportunities.
- Role specific training and ongoing development.
- Great team environment.
**Interview process**
Our interview process will aim to meet you in person however some interviews may be carried out virtually.
Please ensure you have your Right to Work documentation available at interview We will require you to produce the original documentation prior to your start date.
**Shortlisting**
**Website**
**Equality, Diversity & Inclusion**
**Equal Opportunities**
Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect. We will endeavor, through appropriate training, to ensure that our hiring teams making selection and recruitment decisions that do not discriminate, whether consciously or unconsciously and follow recognised industry best practice.
**Job Types**: Part-time, Permanent
Expected hours: 24 per week
**Benefits**:
- Free parking
- On-site parking
- Store discount
Application question(s):
- Do you have the right to work in the UK? (Yes/No) - If you answered Yes you must be able to provide sufficient evidence upon interview.
Work Location: In person
Application deadline: 12/05/2024
