Work Coordinator

3 weeks ago

Cardiff Gate, United Kingdom Liberty Group Full time

Liberty has an exciting opportunity for a Work Coordinator to join our team, based in Pontprennau, Cardiff.Applicants need to be within a local travel distance to the Cardiff office.You will be working on a full-time, permanent basis, working 40 hoursper week and in return, you will receive a competitive salary of £20,648 per annum rising to £21,438 after probationary period, Plus Company Benefits.

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, witha strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with.We’re proud to employ the most talented, driven individuals within the property services sector.

As our Work Coordinator, you will schedule a range of works for domestic properties, provide an administrative service and handle calls.

**Responsibilities for the Work Coordinator role are**:

- Prioritising and scheduling backfill and reinstatement tasks
- Rescheduling jobs that fall out of programme
- Help us manage contract requirements for a range of jobs
- Handling calls, scheduling a range of works
- Validating each job to ensure the required information is available
- Managing the customer and client relationships
- Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
- Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales

**What we are looking for in our ideal Work Coordinator**:

- Good level of education
- Previous call handling/ scheduling experience
- Ability to operate a computerised data base system,
- Demonstrate strong analytical skills and the ability to manage change

**We offer a range of benefits for a rewarding career including though not limited to**:

- Pension scheme
- Discounted gym memberships
- Discounts and savings on travel, hotels, shopping, holidays and restaurants
- Cycle to Work scheme
- Life Insurance
- Smart Health (including round the clock access to 24/7 UK-based GPs)
- Medicash Health Plan
- 23 days holiday plus bank holiday entitlement
- Death in Service Payment
- In addition to the above, at Liberty _we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards_, in turn we will look to offer additional training where appropriateto give you the skills you need to deliver the service required._

As part of our recruitment process all employees need to be vetted, and undertake pre employment checks.For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau,prior to or upon commencingemployment with Liberty.

If you have the desire to work in a busy and high performing team, why not join us as our Planning Coordinator, click “apply” below - we want to hear from you

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