Health & Safety Coordinator

4 weeks ago

London, United Kingdom London Stansted Airport Full time

**Date**:14 Feb 2024

**Location**: London Stansted Airport, GB

**Company**:MAG

**Why MAG?**

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to creating environments in which our people can thrive.

**The Role**

You will play a key role in maintaining our high achieving safety culture through a period of landmark transformation at London Stansted Airport. Working with a collaborative team who are passionate about ensuring the safety of all colleagues and passengers. Your key accountabilities are as follows:

- Support H&S Business Partners with the process of incidents and hazards on a daily basis to establish validity of the submission and where required, initiate investigations to the relevant business areas.
- Provide early intervention in the investigation process to mitigate the opportunity for claims.
- Liaising with internal business areas and key contacts to collect required claims information and coordinating responses to the solicitors.
- Responsible for managing all personal injury and health and safety related claims received for Stansted Airport.
- Responsible for representing Stansted Health and Safety Team when liaising with MAG legal teams, insurers, Brokers and internal stakeholders on all claims cases.
- Monitor progress of all claims and take responsibility for regularly updating the stakeholders.
- Proactively work with MAG Insurance to identify actions to drive a reduction in premiums, sharing any key actions with wider H&S teams and support with any implementation of actions as necessary
- Proactively monitor cases and identify where a risk to defence based on information available and escalate to the Health & Safety Team members and MAG Insurance.
- Responsible for supporting on the triaging incidents and hazard to proactively identify potential early impact to level of investigations required

**About You**
- In order to be successful in this role, you will possess the following:

- Have a working knowledge of incident management process (or similar) including using systems/databases.
- Have a working knowledge of an insurance claims process, preferably H&S,
- Excellent written and verbal communication skills with the ability to communicate clearly to stakeholders
- IT literate and confident in the use of business systems for reporting incidents, processing invoices & raising purchase orders.
- Good operating level of key Microsoft IT packages covering Excel, PowerPoint, Word, Teams, and Outlook.
- Able to work accurately under pressure whilst maintaining high standards of customer service
- Ability to work as part of a team, but also able to work on own to priorities workload and meet task deadlines and SLAs.

**Equal Opportunities & Reasonable Adjustments**

We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

**Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity

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