Repairs Advisors

2 weeks ago

Billericay, United Kingdom Bridge Recruitment UK Ltd Full time

Repairs Advisor
Billericay
Remote working
GBP22,000 to GBP24.000
This role requires you to proactively manage the repair process adding value to the customer journey. Communicating with contractors, policyholders and clients to a high professional standard keeping them informed at key stages. Providing an excellent CustomerService handling clients repairs work and really understand what matters to the customer and put this first. You will need to be able to promote the Company ethics and values, focus on first principles of getting it right for the customer.
You will need:

- Previous experience in a Call Centre, Customer Service or Repair Advisor environment.
- Competent with Excel, Word & PowerPoint.
- Able to demonstrates excellent customer service and telephone skills.
- Good organisational skills and attention to detail.
- Ability to multi-task, work flexibly and under pressure to meet deadlines and targets.

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