Call Centre Assistant

4 weeks ago


Kidderminster, United Kingdom Specsavers Full time

**Responsibilities**:

- Respond to customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Identify customer needs and suggest appropriate products and services.
- Follow up with customers to ensure their satisfaction.
- Maintain customer records in an organized manner.
- Keep track of customer interactions, process customer accounts, and file documents.

**Job Type**: Part-time
Part-time hours: 22.5 per week

**Salary**: £10.00-£11.00 per hour

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Tips

Ability to commute/relocate:

- Kidderminster, DY11 6XP: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service (preferred)

Work Location: In person


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