Elearning Instructional Designer

6 months ago

Derby, United Kingdom eProductivity Software Full time

**Job Title**: eLearning Instructional Designer

eProductivity Software (ePS) is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity’s integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With several offices worldwide, in France, Germany, Poland, Belgium and The Netherlands, and over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is our deeply held philosophy that eProductivity Software succeeds when our customers thrive.

**Job Summary**: eProductivity Software (ePS), is actively seeking an experienced and versatile eLearning Instructional Designer with strong eLearning design, development, and technical writing skills to join our Education team. This role will be instrumental in the creation of interactive digital learning experiences for a variety of audiences.

**Responsibilities**:
**Instructional Design**:

- Design and develop educational resources for efficient and profitable use of ePS products.
- Develop rich multimedia eLearning modules and supporting materials (job aids, tutorials, guides, FAQs, infographics)

**Technical Writing**:

- Produce technical information for various products including system requirements, release notes, technical manuals, user guides, and other customer-facing and internal-use documents.

**Digital Adoption Platform (DAP)**:

- Maintain and troubleshoot published DAP content.
- Consult on DAP best practices and create impactful solutions aligning with KPIs.

**Required Skills**:

- Design and develop engaging, innovative, and effective educational resources that artfully combine multimedia elements (text, infographics, images, simulations, video, or other asynchronous elements) based on sound principles of adult learning theory and instructional design models such as ADDIE or SAM.
- Create effective procedural documentation in both print (MS Word, PDF) and online/inline help (RoboHelp) formats that conform to standardized templates and style sheets.
- Leverage agile development techniques and processes to create content for a rapidly changing environment.
- Manage end-to-end development cycle from defining learning objectives through deployment (Image editing, screen casting, creating infographics, audio-video editing).
- Create knowledge-checks, simulations, and/or assessments based on learning and performance objectives using eLearning tools.
- Work effectively in a fast-paced work environment with aggressive deadlines
- Understand basic website features/functionality/technicalities.

**Attributes**:

- Superior English language skills.
- Keen eye for editing and proofreading.
- Good interpersonal skills.
- User-first mindset.
- Strong work ethic.
- Ability to work independently and meet strict deadlines.
- Strong analytical and problem-solving skills.

**Tools**:

- WalkMe (or similar Digital Adoption Platform).
- Microsoft Office Suite.
- Adobe RoboHelp (or similar help authoring tool).
- Image editing and screen capture tools (e.g., Affinity Suite, SnagIt, Photoshop).
- Video capture/screen-casting tools (e.g., Camtasia).
- Learning Management System (LMS).
- Content management, issue tracking, and project management tools (e.g., Confluence, SharePoint, Jira).

**Education / Experience / Portfolio**:

- Bachelor’s degree in Instructional Design, Instructional Technology, Education, or Multimedia Design (with emphasis on content development preferred).
- Minimum of 2 years of experience in design, development, and delivery of eLearning resources and technical support materials.
- Minimum of 2 years of experience in developing, editing, and implementing technical manuals for users of various skill sets.
- Understanding and experience in eLearning design and development models and methodologies.
- Understanding and experience with Digital Adoption Platform solutions.
- Basic knowledge of eLearning publishing standards (SCORM, AICC, xAPI).
- Portfolio demonstrating technical writing and instructional design capabilities.

At ePS, we are a global team that solves unique business challenges for our customers worldwide. We believe in and are committed to fostering an inclusive workplace where our rich diversity fuels continuous innovation and success, valuing everyone's expertise and unique perspective. Our commitment to our customers and to an inclusive culture will be evidenced through our actions, outcomes, and the quality of our products and services.

**ePS - Empowering Packaging and Print

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