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Administration & Merchandising Assistant

4 months ago

Crediton, United Kingdom Inspirational by Design Ltd TA Dalaco Full time

An exciting opportunity to join a small friendly team and contribute to the smooth running of the office. Whether you are looking for wider responsibility or a new challenge, you will have the ability to become an expert in our products, processes and customers.

This role requires a self motivated and proactive individual who can think on their feet, prioritise and be flexible. We require a friendly, confident, conscientious, enthusiastic and outgoing character who can take on a variety of tasks, and be a real team player. They will be responsible for and committed to providing outstanding levels of customer service.

**Working days**: Tuesdays, Wednesdays & Thursdays, 10am to 3pm. Flexibility required to change to Weds-Fri working from September - December.

**The role involves tasks including**:

- Processing daily orders promptly and accurately (customer file management, stock pick and pack)
- Invoicing orders
- Despatch of orders.
- Use of franking machine and other despatch services.
- Taking and processing customer payments.
- Updating and maintaining office records.
- Assistance with stock deliveries and warehouse management.
- Assistance with customer management communication.
- Post office run when required.
- Use of a foil machine to personalise customer packaging.
- Assistance in keeping office clean and tidy.
- Key holder duties.

**Key skills and attributes**:

- Experience of using an accounting package (not essential if confident with computers).
- Experience with providing exceptional customer service.
- Approachable and helpful manner
- Ability to work at speed
- Strong and confident oral and written English communication.
- Ability to work independently but also as a team player.
- Excellent attention to detail.
- Competent with Microsoft Office - predominantly Outlook, Excel and Word.
- Excellent organisational and administrative skills.
- The ability to multi task, be pro-active and have an excellent work ethic.
- Ability to operate a manual and intricately detailed foil machine with small and fiddly parts.

**Required licence or certification**:

- Drivers licence.

This is a 3 day a week position at £11.50 p/h, with the potential of extra hours at busy periods. We offer a pension, an annual performance related bonus and 16 days holiday plus bank holidays for a 3 day week.

To apply, please send us your **CV and a covering letter.**

Closing date for applicants: 23rd May 2024.

**Job Type**: Part-time

Pay: £11.50 per hour

Expected hours: 15 per week

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 23/05/2024