Italian Team Lead

1 day ago


WaltononThames, United Kingdom Plum Personnel Full time

**ITALIAN TEAM LEAD
WALTON (HYBRID)
£32K + FANTASTIC BONUS SCHEME + EXCELLENT COMPANY BENEFITS**

**About the Italian Team Lead role**:
This is an excellent opportunity to join an innovative well-established company. The Italian Team Lead is responsible for the commercial relationship and sales growth for key customer accounts. They are also responsible for performance management overseeingthe Customer Service team, executing and delivering against agreed targets and KPIs.

**Main responsibilities of the Italian Team Lead**:

- Oversee the delivery of KPIs within agreed timeframes.
- Retain and maximise revenues from existing key accounts through relationship management
- Consistently maintain account development plans for each key account by developing accounts and teams through value added discussions with customers
- Agree process and manage customer tenders, price agreements and sales contracts ensuring proactively and timely following up before contract expiry to ensure highest levels of customer retention
- Support the team to develop customer account objectives
- Tactical and strategic business plans, ensuring the Account Executives are supporting internal goals
- Provide a professional and competitive service to customer accounts, coaching and developing the team to do likewise, following up with any queries ensuring highest levels of customer satisfaction
- Act as a point of escalation for queries and complaints, ensuring timely resolution to agreed timeframes
- Responsible for leadership and personal development of the Account Executive team, ensuring all direct reports have personal development plans and objectives
- Carry out performance reviews, providing support to all direct reports
- Fluent in Italian and English (written and verbal)
- Previous customer service/sales experience
- People management experience essential - able to train and coach a team
- Excellent communication and interpersonal skills
- Strong business and commercial acumen



  • Walton-on-Thames, United Kingdom Plum Personnel Full time

    **ITALIAN CUSTOMER SERVICE TEAM LEADER WALTON (HYBRID) £32K + FANTASTIC BONUS SCHEME + EXCELLENT COMPANY BENEFITS** **About the Italian Customer Service Team Leader role**: This is an excellent opportunity to join an innovative well-established company. The Customer Service Team Leader is responsible for the commercial relationship and sales growth for key...


  • Walton-on-Thames, United Kingdom Plum Personnel Full time

    **ITALIAN ACCOUNT EXECUTIVE** **WALTON-ON-THAMES (HYBRID)** **Salary £26,000 + FANTASTIC BONUS SCHEME + EXCELLENT COMPANY BENEFITS** 2 days office-based and 3 days home-based **About the Italian Account Executive role**: Primary point of direct contact and communication with customers. Responsibility for servicing customer needs and providing...


  • Walton-on-Thames, United Kingdom Plum Personnel Full time

    **ITALIAN CUSTOMER SERVICE TEAM LEADER WALTON (HYBRID) £30K + FANTASTIC BONUS + EXCELLENT COMPANY BENEFITS** **About the Italian Customer Service Team Leader role**: This is an excellent opportunity to join an innovative well-established company. The Customer Service Team Leader is responsible for the commercial relationship and sales growth for key...


  • Walton-on-Thames, United Kingdom Plum Personnel Full time

    **ITALIAN CUSTOMER SERVICE EXECUTIVE** **WALTON-ON-THAMES (HYBRID)** **Salary £26,000 + FANTASTIC BONUS SCHEME + EXCELLENT COMPANY BENEFITS** 2 days office-based and 3 days home-based **About the Italian Customer Service role**: Primary point of direct contact and communication with customers. Responsibility for servicing customer needs and providing...

  • Team Leader

    3 days ago


    Walton-on-Thames, United Kingdom Faith Recruitment Full time

    Team Leader Walton On Thames £32,000pa Duties within the role will include: Working towards company KPI's and reporting these to managements Champion the brand through strong communication skills Liaise with team members to deliver great service Ensuring enquiries are actioned in a proficient, timely manner Sharing knowledge of products to customers,...


  • Walton-on-Thames, United Kingdom Plum Personnel Full time

    **ITALIAN CUSTOMER SERVICE SUPERVISOR WALTON (HYBRID) £30K + FANTASTIC BONUS + EXCELLENT COMPANY BENEFITS** **About the Italian Customer Service Team Leader role**: This is an excellent opportunity to join an innovative well-established company. The Customer Service Team Leader is responsible for the commercial relationship and sales growth for key...


  • Walton-on-Thames, United Kingdom Plum Personnel Full time

    **ITALIAN CUSTOMER SERVICE EXECUTIVE** 2 days office-based and 3 days home-based **About the Customer Service role**: Primary point of direct contact and communication with customers. Responsibility for servicing customer needs and providing information and education for the range of products to assigned customer accounts. Ensure all enquiries are...


  • Walton-on-Thames, United Kingdom Plum Personnel Full time

    **ITALIAN CUSTOMER SERVICE ASSISTANT** 2 days office-based and 3 days home-based **About the Customer Service role**: Primary point of direct contact and communication with customers. Responsibility for servicing customer needs and providing information and education for the range of products to assigned customer accounts. Ensure all enquiries are...


  • Southend-On-Sea, United Kingdom ASK Italian Full time

    Assistant Manager RoleAs an Assistant Manager at ASK Italian, you'll be responsible for driving sales growth, leading a team, and maintaining high standards across all areas of the restaurant.We offer a starting salary of £29,000 per annum, plus £1.50 per hour tronc average. You'll have the chance to work in a dynamic and supportive workplace, where...

  • Assistant Manager

    3 weeks ago


    Southend-on-Sea, United Kingdom ASK Italian Full time

    Assistant Manager - Southend-On-SeaRole: Assistant Manager / Assistant Restaurant Manager / Assistant Hospitality Manager Pay: Starting salary from £32,500 pa, including benefits. Salary breakdown: Starting from £29,000 pa, plus £1.50 per hr tronc average Flexible working opportunities available.  At ASK Italian, our people are the heart of our...


  • Southend-On-Sea, United Kingdom ASK Italian Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at ASK Italian. As an Assistant Manager, you will be responsible for leading a fantastic team, delivering excellent food and service, and driving sales growth.About the RoleThis is a challenging and rewarding role that requires a passion for people,...


  • Kingston upon Thames, Greater London, United Kingdom Kingston Grammar School Full time

    About the RoleWe require an experienced teacher of Italian to join our team on a part-time basis. The successful candidate will need to be able to teach Italian to A level, including conversational speaking lessons.The role involves working closely with colleagues to provide a high-quality learning experience for our students. We offer a competitive salary...

  • Team Lead

    3 weeks ago


    Stockton-on-Tees, Stockton-on-Tees, United Kingdom TEAM Full time

    Job OverviewWe are seeking a highly skilled Team Lead to join our team in Stockton on Tees. This role will provide the opportunity to work with a supportive and friendly team, committed to company values and staff development.Estimated SalaryThe estimated salary for this position is between £25,000 - £35,000 per annum, dependent on experience.Job...


  • Southend-On-Sea, United Kingdom ASK Italian Full time

    Assistant Manager - Southend-On-SeaAt ASK Italian, we're looking for a dedicated and passionate individual to join our team as an Assistant Manager. This is a fantastic opportunity to develop your leadership skills and take on new challenges in a fast-paced environment.We offer a competitive salary of £32,500 per annum, including benefits. You'll have the...


  • Southend-On-Sea, United Kingdom ASK Italian Full time

    Role OverviewThe Restaurant Operations Manager will play a key role in the success of our restaurant, leading a team of hospitality professionals to deliver exceptional customer experiences and drive sales growth.About the JobThis is a dynamic and challenging role that requires a strong leader who can motivate and inspire their team to achieve outstanding...


  • Stockton-on-Tees, United Kingdom French Selection Full time

    Stockton-On-Tees Ref: 5396I **COMPANY PROFILE** Our client is a well-established company providing market research. **RESPONSIBILITIES** **Italian speaking Editing Executive** **Salary: £24,000 p.a. to £26,000 p.a.** **Location: Stockton-On-Tees, Durham** At commutable by car from: Middlesbrough, Durham, Sunderland, Wolviston, Darlington, Hartlepool,...

  • Management Team Lead

    3 weeks ago


    Walton-on-Thames, Surrey, United Kingdom Appetite 4 Recruitment Full time

    Senior Leadership RoleAppetite 4 Recruitment seeks a highly motivated and experienced General Manager to join our growing pub group. As a key member of our senior management team, you will be responsible for overseeing daily operations, leading and mentoring a team, and driving financial success.Salary and Benefits:Starting salary: £45,000 (£30,000 base +...

  • Senior Team Lead

    2 weeks ago


    Walton-on-Thames, Surrey, United Kingdom Appetite 4 Recruitment Full time

    Deputy Manager - A Key Role in Our Pub GroupWe are looking for an experienced Deputy Manager to join our team at Walton. This is an exciting opportunity to take on new challenges and develop your leadership skills in a thriving and expanding pub group. As a key member of the management team, you will be responsible for driving operational excellence and...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom TEAM Full time

    Company ProfileOur company is a specialist case management and rehabilitation service based in Stockton on Tees. With a commitment to continuous learning and development, we empower our staff to reach their full potential.As a Team Leader with our company, you will lead and manage a team of retail staff, overseeing daily operations and ensuring efficient...

  • Nursery Team Lead

    7 days ago


    Walton-on-Thames, Surrey, United Kingdom Fennies Nurseries Full time

    Company Overview:Fennies Nurseries is a family-founded and run organisation dedicated to supporting its team members as part of a close-knit community.The company prioritises investing in both its people and resources, offering outstanding development opportunities.Job Summary:We are seeking an experienced Nursery Room Leader to lead our team in creating a...